Boulcott Lodge - Boulcott
4.3/5
★
based on 8 reviews
Contact Boulcott Lodge
| Address : | Boulcott Lodge 615 High Street, Boulcott, Lower Hutt 5010, New Zealand |
| Phone : | 📞 +88 |
| Postal code : | 5010 |
| Website : | http://www.boulcottlodge.co.nz/ |
| Categories : |
Motel
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| Description : | Polished apartments & studios, some with terraces, in a relaxed apartment hotel with meeting space. |
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Sonia Beltran on Google
★ ★ ★ ★ ★ Justine was very understanding of our situation. Beyond excellent customer service.
The lodge is clean and had everything we needed for our stay. We will definitely stay again in the future.
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Amanda Faauga on Google
★ ★ ★ ★ ★ Rooms are nice, and conditioned but staff are quite rude.
Staff are very condescending towards us. Probably could spruce up their manners and customer service. After demanding we make sure to arrive early to get our key so staff could close early there was the tour of the room. Throughout the tour being told not to cook on the stove/oven or even use the toaster provided as the fire alarm would be set off and they wanted this avoided. (Should change what you say is available on your website) Fair enough but you should have said prior to me bringing food to cook because you say these amenities are available! Also requested throughout the tour for us to take all rubbish with us is ridiculous. Then saying smoking is permitted outdoors in the carpark which was fine until the next morning when the same staff member came out and said "I make the rules and you cannot smoke here, go down the road to the bus stop". What does the price cover other than the unwelcoming service? Please use the money paid to you on learning some manners.
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Trace Bradshaw on Google
★ ★ ★ ★ ★ We prefer to stay here when in Wellington. Very comfortable rooms with everything we need, great location, spotlessly clean. The staff are warm and welcoming, nothing is too much bother for them! We often arrive late in the evening, their late check in process is easy. Definitely recommend.
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Toni Mckillop on Google
★ ★ ★ ★ ★ Excellent experience lively welcome, extremely comfortable room
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Paul Francis on Google
★ ★ ★ ★ ★ Great units. Clean, private and quiet. Lovely stay.
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Maria Pearce on Google
★ ★ ★ ★ ★ Very noisy people upstairs stamping around late last night slamming doors got woken at 5am to people banging and crashing making crashing noises going down the stairs slammed exit door twice there was even hair in our bathroom on the floor still some there this morning went to talk to owner at at about 8.30 and it was all locked up not good service
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Jamie Daniels on Google
★ ★ ★ ★ ★ My husband & I stayed here for 3 nights a couple of weeks ago.
Accommodation was clean, the king size bed was comfortable & the location was so central to everything.
2 weeks later we stayed for 2 more nights, we rang 2 reception to say we were running a little late & the lady was understanding & lovely.
Parking is a little tight if you have a big vehicle.
We would certainly stay again & highly recommend anyone to Boulcott Lodge.
Grant & Jamie
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Claudia Akarana (Clauds) on Google
★ ★ ★ ★ ★ Was booked in for a single night and greated by a pleasant and helpful woman at the front desk who understood our needs and provided the information we needed to make our self checkout process smoother. Double room (number 9) was spacious, clean and had everything needed for a comfortable stay. Managed to have a bath after the long working day and the bed was very comfortable. The location is very handy for local eateries and easy to get to the motorway. Only difficulty was parking - just enough room for 3 cars down beside the lodge (one parked on either side and space for 1 car to drive through. Can become and issue if parking towards the rear of the section and find it difficult to reverse. Will need to 5-point turn to face towards the street as no place to turn at the end of the driveway.
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