BUDGET BEDS - Henderson
3.9/5
★
based on 8 reviews
About BUDGET BEDS
Why Choose Budget Beds?
When putting together a home for you and your family, furnishing it is often the most exciting part. From the simple decisions regarding which corner of the room the Bed should be placed, to determining if your trendy modern bed room should incorporate a Faux Leather Bed, Divan Bed, Wooden Bed or Metal Bed. To finishing off the bedroom with a Memory Foam Mattress, Open Spring, Orthopedic or a Pocket Sprung mattress to ensure a comfortable night sleep in your new room. Here at BudgetBeds.co.nz Aucklandwe provide you with every luxury to furnish your house into becoming your dream home without emptying your bank account.
Contact BUDGET BEDS
| Address : | BUDGET BEDS 199 Lincoln Road, Henderson, Auckland 0610, New Zealand |
| Phone : | 📞 +8 |
| Postal code : | 0610 |
| Website : | https://www.budgetbeds.co.nz/ |
| Categories : |
Bed shop
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M Simson on Google
★ ★ ★ ★ ★ Delivery was quick and easy. Mattress we bought is very comfortable and good value for money. Very pleased and have recommended to others
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Angie Gray on Google
★ ★ ★ ★ ★ My son enjoys sleeping on his first super comfy queen size bed - fast delivery, good customer service. Only down side is that it is very heavy!
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Mỹ Nguyễn Việt on Google
★ ★ ★ ★ ★ Store is easy to find, I have bought a Comfort 8+ mattress here and it totally reaches my expection, the customer service is the best. Highly recommend
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Hardeep Kaur on Google
★ ★ ★ ★ ★ Great Place! If you are looking for beds at good price.
We were trying hard to find a bed in our budget and finally found this shop on Lincoln Road. We got a queen bed and a headboard. There were heaps of options to choose from. Moreover, the price was really affordable and we opted to choose to pay via Zip.The service was really good and the person who attended us seemed truly helpful and informative . Quick service with good quality.Highly recommend to everyone.
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Julia Moulden on Google
★ ★ ★ ★ ★ If I could give no stars I would. They don’t even deserve one star! Do not buy from this company unless you want constant excuses, blaming someone else for why you have the wrong bed then just not even retuning your phone calls or messages.
A few months ago we brought a bunk bed from them to be sent the wrong bunk bed and also be missing our single mattress. It took almost a month to get the single mattress dropped off after calling and texting them constantly and being told it would be the next day for it not to come.
We are still trying to get the correct bunk bed yet now get every excuse under the sun. It’s now to the point where they don’t even answer when I call and only answered when I rang off a different number.
Unless you want to waste your time I could NOT recommend not using these people more!!
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Mandy Robson on Google
★ ★ ★ ★ ★ This Company is terrible to deal with, once they have your money delivery promises means nothing to them.
We have called this Company numerous times to see why delivery was not made the day and time which was promised, only for them to say they would deliver the next day, no consideration for us waiting all afternoon for delivery or even a courtesy call.
When delivery was made they dropped off the wrong base a super king instead of a king base.
This took another 4 days for delivery of correct base and most of the day waiting for them to deliver.
I would not recommend this Company at all!
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Hari B on Google
★ ★ ★ ★ ★ Dear Aucklander,
Wanted to share an experience with you - if you are planning to buy a mattress or bed from the store. Refunds is an issue.
I visited the Henderson store in an emergency - as wife had contracted a muscular problem - and urgently needed a good bed.
We selected one Bed and even PAID for it.
The order got delivered the following week.
My Wife's condition has improved due to physiotherapy but she sleeps vertically still due to her VESTIBULAR issue.
After constant calls to THE STORE To have the MATTRESS REPLACED - as it WAS CAUSING MORE TROUBLE THAN THE PREVIOUS ONE WE HAD - we were told it cannot be done.
BUT WHAT CAN BE A BIGGER FAULT IN A MATTRESS - IF one is able to not sleep ONE SINGLE NIGHT on it - after buying it.
Yes - our Buy was in a Hurry - As it was an Emergency - she could not even check the mattress as she cannot lie down DUE TO HER MEDICAL CONDITION on it plus the Store was closing at 5 pm - But That does not mean it cannot be replaced if the Customer CANNOT SLEEP A SINGLE DAY ON IT.
FOR THOSE - who think its a fake review - ATTACHING THE INVOICE OF PURCHASE WHICH HAPPENED ON JUNE 1, 2020.
Thanks much for reading. REFUNDS should be undertaken if customer is not happy with the purchase.
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mony victoriano on Google
★ ★ ★ ★ ★ Go to another bed store!
I ordered my beds and bases 2 weeks ahead of time. Paid in full and delivery date and time was scheduled, so all good up to that point.
I rang close to the delivery time just to check that my beds are on their way. I was advised that it will be delivered 2 days later. Seriously?! They managed to get the beds to me on the same day but it was a late delivery and the wrong beds were delivered! Lucky I took photos of the beds I chose to buy in store. (Note: We didn’t sleep on the new but wrong beds. I even covered it with a fitted sheet and kept most of the packaging as the mattresses were delivered rolled up which we weren’t told about when we bought the beds.)
So I have to ring them up again to have the wrong beds and bases taken and the right ones delivered. They were even trying to convince me that those are the beds I bought and the product names were just changed. Again, seriously?! The right queen bed and base were delivered 4 days later, while the single bed was not in stock. So they were trying to convince me to avail of their “upgrade” to a king single or to a more expensive single bed at no cost. I said no because I know what I want. Then I went to buy my single bed in another store which was a far more better experience!
So they have to refund me now for the single bed. I’ve been waiting for 2 weeks for my refund. I keep following up and they keep promising, but the money hasn’t been returned to my account. Any thoughts what I should do next? This store has caused a lot of stress! If I can give it a half star rating, I would!
I went to this store because years ago I bought a mattress from them and I remember it being a quick and easy purchase and the mattress was just what I wanted. But because of my recent experiences, to say that I’m frustrated is an understatement!
Perhaps the only sensible person there is Silky who sold me my beds and is helping me to get my refund.
Save yourself the trouble and stay away from Beds NZ.
Updates:
- Refund received as of 10.03 am today. Buying beds and getting a refund shouldn't be this hard.
- If you don't mind a rolled-up mattress and you're looking for value, you can consider buying from Beds NZ. However, just make sure you have a lot of time and tons of patience to chase them up regularly if things go wrong.
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