Budget Car & Truck Rental Napier Airport - Westshore
Car Rental & Hire In Napier Airport | Budget Rent A Car - Budget.co.nz
Looking for great rates and a trusted car rental company in Napier Airport? At Budget New Zealand, you can find great rates & special deals on all car rentals. Find a great deal today!
About Budget Car & Truck Rental Napier Airport
The National Highway Transportation Safety Administration from time to time rates vehicles for safety standards. Based on our last review, this vehicle was rated as a 5-star vehicle. Please note these ratings are subject to change and reflect our last review.
Contact Budget Car & Truck Rental Napier Airport
| Address : | Budget Car & Truck Rental Napier Airport Main North Road, Westshore, Napier 4110, New Zealand |
| Phone : | 📞 +8 |
| Postal code : | 4110 |
| Website : | https://www.budget.co.nz/en/locations/nz/napier-ni/npe%3Futm_campaign%3DNapier-Airport%26utm_medium%3Dorganic%26utm_source%3DGMB |
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Saxon Khoo on Google
★ ★ ★ ★ ★ |
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William Bourgeois on Google
★ ★ ★ ★ ★ |
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Jessica Gunton on Google
★ ★ ★ ★ ★ Be aware, additional acharges apply for bond purposes even if not stated. Contact needs to be made with your bank and Budget to approve the release of these funds if needed before the stated 5-7 business days
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Zack Brown on Google
★ ★ ★ ★ ★ Avoid like the plague. I rented a car for 5 days, returned it with a full tank of gas and in the same condition that I received it in. However, they charged me $350 on a Friday evening; well after anyone would be available to answer my questions.
If they can make a bogus charge against you and get away with it, they will certainly try. Go with any other company, but avoid Budget.
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James Dobson on Google
★ ★ ★ ★ ★ Made a booking a week ago, and had no response. Took incredibly long to get hold of customer services to ask about my booking and when I eventually got on the line, they told me they had lost my booking and put me on hold AGAIN to transfer me to another team member... which at that point after 15 minutes of being on hold I gave up. Do not recommend at all.
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Frank Li on Google
★ ★ ★ ★ ★ Seems like nothings changed since Zack's review. Also had extra charges, made a complaint, nothing happened. Very slow with communication and obviously didn't read the complaint as the reply, when arrived finally several weeks later... after further emails and calls... didn't even mention what I addressed! Second time Budget NZ has let me down. Should have learnt last time. Won't happen a third that's for sure!
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Trent Boswell-Wakefield (Kiaoraexplorer) on Google
★ ★ ★ ★ ★ Shocking customer service. I can even get a CS person to find my booking number using my drivers license, credit card or place of booking. Ive sent emails , facebook messages, called the call centre twice. Once customer service rep didnt even know how one of their sites were charging me.
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Lauren Stevenson on Google
★ ★ ★ ★ ★ Airport staff were helpful however the price I paid online went up massively when I went to pick the car up as had to add on all kinds. Also noticed a sign that said they fill the car back up at a lower than usual rate, which the lady told me wasnt true meaning I had to then go back to re-fill the tank.
Tried to pay toll road and was told by NZ Tolls that it was to be done by Budget, have called their Customer Service so many times and getting nowhere! Finally got through to someone to be able to pay the toll, they sent me an email with a link to set up an account to pay it and it was all to pay Australia tolls when I am in NZ! Even phoned the NZ number but it was an indian call centre so they didn't know what I was talking about.
Can just see a bigger fee from them now to pay the $3 original toll charge!
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