Carpet Court Lower Hutt - Hutt Central
3.5/5
★
based on 8 reviews
Contact Carpet Court Lower Hutt
| Address : | Carpet Court Lower Hutt 31/37 Queens Drive, Hutt Central, Lower Hutt 5010, New Zealand |
| Phone : | 📞 +7 |
| Postal code : | 5010 |
| Website : | https://carpetcourt.nz/stores/stores-wellington-lower-hutt/ |
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Priya. C on Google
★ ★ ★ ★ ★ Thank you Scott for an incredibly poor customer service at the Lower Hutt store today. The wait itself was not a problem but letting your prospective customer know 25 min later that you can't help them today is not good form. From your biggest to smallest clients- our time is all precious! I say thank you because it has definitely made it easier not to choose Carpet Court for our future carpeting needs.
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Rachel Williams on Google
★ ★ ★ ★ ★ I've always had really good customer service with Carpet Court over the years, but it seems as if things have changed. Just seems weird that on the weekends, when most of us are working on our home repairs, it is difficult to get any information on the products you would like to see. I had been calling since 10:00 AM when they open and no one answered until 10:15 either. Then to be told to call someone at home and that I couldn't get the product information until Monday. Just seems odd. Rude person answered the phone and didn't really care. Front line people are the representatives of the company and in my opinion, even if they don't care, they need to pretend to care. Bye-Bye!
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Danny Carr on Google
★ ★ ★ ★ ★ Avoid these jokers. Went in to store following advice from their Auckland clearance branch staff to arrange freight. The lady in store seemed happy to proceed and told me the total cost including freight and reminded me that the consignment would arrive at the store. All seemed well until she started to work out the cost price. After a conversation with a superior she backed down on the offer and said she could only do it at double the price. Complete waste of time.
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Rachel Tucker on Google
★ ★ ★ ★ ★ Despite the empty store first thing on a Saturday morning, we were greeted by a saleswoman who was not interested in talking to us once she found out our property was located in the Waikato region. Terrible customer service. Thought this was a nationwide company and was looking to build knowledge of the brand and it's products. Will not bother with this brand as there was wonderful service provided down the road by a competitor.
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Jeruel Fernandes on Google
★ ★ ★ ★ ★ We got Rhino carpet installed through Carpet Court in Lower Hutt. The team was extremely friendly and worked with us to help us find the carpet that suited our needs. Whilst there were a couple of hiccups during the installation, Carpet Court acted promptly to set things right and we are extremely satisfied customers and would have no concerns about recommending them.
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Psyckers DO on Google
★ ★ ★ ★ ★ Fantastic store, great staff, great service. We got Rhino carpet laid and the installers were awesome.
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Daniel Casagrande on Google
★ ★ ★ ★ ★ Went into the Lower Hutt store a week or so before the lockdown to get some samples for an insurance job. The young woman in there was extremely rude, passive aggressive and was not interested in helping. When I asked questions about the carpet she was rude and completely unprofressional. My wife and young daughter even felt uncomfortable and wanted to leave. Not a pleasant experience at all, and I suggest the young women should not be dealing with the public.
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Kin Chang on Google
★ ★ ★ ★ ★ Quite good services but an issue of rusty nails found on side for carpets to stick on,
Carpets court said ok to install but I wanted to change, discussed if any issues arise after Carpet Court will warranty to rectify, ?
Hope any one need new carpets install, read the agreement through and checkout your flooring and discuss before install ?
But the good thing is all are warranted received by email and agreement ?
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