Chopps Firewood - Gracefield
3.5/5
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based on 8 reviews
Contact Chopps Firewood
| Address : | Chopps Firewood 136a Hutt Park Road, Gracefield, Lower Hutt 5010, New Zealand |
| Phone : | π +7 |
| Postal code : | 5010 |
| Website : | http://choppsfirewood.co.nz/ |
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Emma S on Google
β β β β β Purchased wood, asked specifically if it was dry and ready to burn now. When it arrived 2/3 was damp and 1/3 of that was saturated, won't be ready for 12 months. I called and to their credit had very good respectful service. They delivered an additional 1m3 of dry pine free of charge. Although not ideal, I can't fault their service, just the initial produce was a bit disappointing. Will use them again.
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Hank Townsend on Google
β β β β β I ordered a load of gum in February. Burning it now. It's wonderful. The best wood I've ever purchased. Many thanks
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Anna Wilson on Google
β β β β β I was assured wood was rain wet only by email and text message, and most of it would be good to burn in a couple weeks. Big lie. It is water logged and dirty and pretty much unusable until next season. Go elsewhere if you want dry wood ready to burn.
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David Johnson on Google
β β β β β Really helpful staff. Flexible and accommodating. Interesting range of recycled house bits n pieces. Definitely worth a visit. Also sell n and deliver firewood!
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Nicole-Jordan Nevin on Google
β β β β β Ordered a cord of pine, communication was awesome and prompt delivery (hence 2 stars) However, the wood was wet, some mouldy and the driver was rude. ( I get people have bad days but...) We won't be using Chops again or recommending to anyone.
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Jasmin van Lith on Google
β β β β β Extremely disappointed with the wood we received. We were told it was rain wet but has arrived absolutely sodden and covered in mud. Not only that but the touch dry pieces of kindling that we carefully selected to get the fire started have refused to light even after adding almost half a pack of fire lighters in around them. So this wood not only seems to be saturated but also green as gum should light easily. Would not recommend this company at all. We'll be needing to buy more wood now from elsewhere and this stuff might be ok for next winter. Not good enough.
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Alex Carr on Google
β β β β β Ordered a cord of pine and gum in January, in advance of winter.
I checked the wood after delivery with a moisture meter and almost all of the gum was around 20-25% moisture (one piece was 35%) which is fine as it will continue to dry before winter. The pine was even better at around 17-20% moisture.
Would buy from again.
Pros: Fast response time to messages. Cheaper than other wood suppliers in Wellington. Delivered for free right up to my driveway (which can be tricky for a truck to get to). Delivery staff were friendly. Wood was dry.
Cons: No real online ordering - easier to call and talk to Karen. If paying electronically you pay before delivery but there's no invoices or receipt (though maybe you could ask for one?) so you have to take it as an act of faith that you'll get the wood after you pay, which can be a bit uncomfortable if you're paying hundreds of dollars.
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Harrison Vaughan on Google
β β β β β Fantastic service, ordered last night and arrived today. Friendly fast and efficient - will be using them again!
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