Cleveland Thermal Motel - Koutu
4/5
★
based on 8 reviews
Contact Cleveland Thermal Motel
| Address : | Cleveland Thermal Motel 113-119 Lake Road, Koutu, Rotorua 3010, New Zealand |
| Phone : | 📞 +78 |
| Postal code : | 3010 |
| Website : | https://clevelandmotel.co.nz/ |
| Categories : | |
| Description : | Bright 1- to 2-bedroom suites in an unfussy motel with a heated outdoor pool, 2 hot tubs & parking. |
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Mark Lancaster on Google
★ ★ ★ ★ ★ Another customer lost. Even though I am fully vaccinated, I refuse to use any business that demands to see my medical history. Shame on you, you do not need to do this as it's not law so you are doing it for the power.
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Jen Brooker on Google
★ ★ ★ ★ ★ We went to this resort earlier this year, loved it and we’re hoping to go back, found out today the business is choosing to discriminate against people who are choosing not to be injected with the Covid 19 vaccine. We as a family do not support any discrimination of any kind and will not be supporting any businesses that choose to discriminate in any way.
Sad times we now live in that people are so very dumb and think my vaccine won’t work if you are not vaccinated too!
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Michela Kane on Google
★ ★ ★ ★ ★ Great owners, clean, spacious and Tidy rooms. Good pricing when dealing direct with owners. Outdoor Pool is heated so perfect for summer.
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Bronson Marino on Google
★ ★ ★ ★ ★ Very hospitable and clean motel. Our kids had an awesome time swimming in the heated pool. We will be back for future trips. Thank you.
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Tu Tangiia on Google
★ ★ ★ ★ ★ Host was very welcoming and hospitable. Stayed in the cottage. Own carpark. Very secluded from rest of motel. Three bedrooms with enough space and facilities to enjoy our stay immensely. Beds were very comfy. Fully equipped kitchen with all the modcoms. Spacious lounge and dining area. Will definitely be returning for another holiday and will stay longer next time. Thank you so much.
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Dorris on Google
★ ★ ★ ★ ★ We checked in quiet late when we stayed here and the owner was such an amazing guy. He heated our room, extended the mineral spa pool hours for us so we could soak from our drive from Auckland and gave us the best room which was close to the outdoor pool too. Me and my friends couldn't stop talking about how this place was awesome, everything there was up to standard and definitely recommend it for families, groups or couples. Will stay there again next time we're in Rotorua
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Adam Gregory on Google
★ ★ ★ ★ ★ This place was amazing. Lovely Host's. Took us on last minute with no bookings and wen we extended our stay they where happy to accommodate us. NO live in tenets and plenty of space for a large family group ( 7 of us). Hot mineral spa. Big outdoor pools very well maintained. Close to everything was a wonderful place to stay
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Maria Ahm on Google
★ ★ ★ ★ ★ We had a girls trip to Rotorua this weekend just gone. The owners were very patient and understanding with us checking in very late as we had troubles leaving Auckland. They waited up for us as we arrived very late, only to arrive and find out the lovely Man had upgraded our room we had booked to a much bigger room. Thank you so much! Our stay was amazing, we definitely loved the mineral pools which is beautifully set up! The hot pools are also great for the late night dip or early morning dip! Such a family friendly place offering a small kids playground, plenty of laundry facilities and lots of carpark.
They were so great to deal with, we had only booked one night but because we enjoyed our stay we decided to book the room again which thankfully was available for us. Our room was very spacious, very clean, beds were so comfortable and warm. Bathroom also has a beautiful huge mirror which has its own light.
Overall, we thoroughly enjoyed our stay. As you can tell, while we were there pretty much the whole motel was packed. Lovely owners we will be back again to stay with you real soon!!
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