CoolCar Air-Conditioning Centre Hamilton - Te Rapa
3.9/5
★
based on 8 reviews
Contact CoolCar Air-Conditioning Centre Hamilton
| Address : | CoolCar Air-Conditioning Centre Hamilton 399 Te Rapa Road, Te Rapa, Hamilton 3200, New Zealand |
| Phone : | 📞 +7899 |
| Postal code : | 3200 |
| Website : | http://www.coolcar.co.nz/ |
| Categories : |
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Daniel Mossman on Google
★ ★ ★ ★ ★ The CoolCar team were quick to diagnose and repair issues with my car Air Conditioning. Communication was great; along with giving me honest options. Parts were priced fairly and very happy with what was achieved for the billed labour. Loan cars are well maintained. Wouldn't hesitate to return.
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Eoghan O'Donoghue on Google
★ ★ ★ ★ ★ Very honest and helpful staff, very professional and pleasant to deal with. Would highly recommend
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Vicki Maddever on Google
★ ★ ★ ★ ★ Took my vehicle to have an assessment due to poor ac function. Was told it was a 3k fix with 3 components stuffed and in need of replacement. That didnt sit right with me so i took it to another reputable local firm for a second opinion, who fixed it in 1 hr and $200. 3 months later its still running perfectly using it daily. Funny how stuffed components can suddenly work again. Would not recommend this company to my worst enemy
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Royale Auto on Google
★ ★ ★ ★ ★ Paid the $115 for them to check my 3way fridge when I rang was told it's going on 240v and that's it. Told them that I was paying them to check the gas and also 12v I was told 12v not worth checking. Ben said they normally clean the igniter before testing it which he did and then they charged me an extra $75. Absolute joke.
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Lucy Moore on Google
★ ★ ★ ★ ★ Went in a couple of months ago and found the person behind the counter incredibly rude to deal with. Their prices were ridiculously expensive and the customer service was really lacking. Would not recommend.
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John on Google
★ ★ ★ ★ ★ Super professional installation of my Heavy Duty Hayman Reece Tow bar.
Immaculate job 10/10 - I will be getting both of my commercial vehicles air conditioning systems maintained when the time comes - Highly recommended
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Rhys K on Google
★ ★ ★ ★ ★ Would not recommend this service to anyone. Unsure how they have a 3.9 rating (at time of writing) on google. We paid for the initial diagnostic fee and was told they needed to hold car overnight for observation. Was quoted via phone a price which seemed high but was assured that was what's wrong. Was then later called again to be informed another part also needs replacing (which wasn't identified in the diagnostic service). Price just kept increasing without any accountability for the services they provided to date.
In addition, the customer service we received while picking up the car was terrible. When questioning the price and services (which ended up being $500 more than quoted), we provided feedback on how poor our experience had been and were met with hostility. Really wish I'd not followed google's recommendation on this service. Cost us a small fortune and it was an all round horrible customer experience.
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Garry Prime on Google
★ ★ ★ ★ ★ My request was to get my air conditioning working which was down to 30psi; after repairs it was 90psi but cost me $1006.82 for 1.5 hours work plus $110 to check and diagnose system.
The price quoted was according to other specialists a rip off. When a price is quoted as a estimate, these people don't adjust the the price downwards if their time was less than estimated but dishonestly overcharge leaving me no option but not to recommend them to anyone.
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