Courtney Motel - Courtney Motel 15 Tui Street
3.6/5
★
based on 8 reviews
Contact Courtney Motel
| Address : | Courtney Motel 15 Tui Street, Taupō 3330, New Zealand |
| Phone : | 📞 +778898 |
| Postal code : | 3330 |
| Categories : |
Motel
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| Description : | Modest quarters with kitchenettes or kitchens in a relaxed motel offering an outdoor pool & BBQs. |
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DD DDD on Google
★ ★ ★ ★ ★ Basic, adequate and good value accommodation in a good location for a short stay. No complaints really.
The room was basically clean, but rather old-looking and the furniture (sofa, chairs) were stained (but “clean”). The rooms were quite large and pretty well equipped. We stayed in a two bedroomed suite, and I think the studio apartments were a little more modern, some with air conditioning. Our suite was very warm at night and we made do with rattling fans. The shower was hot and good pressure. Parking was adequate. Could use tiny swimming pool next door and BBQ facilities were complementary. Staff were fine.
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Cynthia G on Google
★ ★ ★ ★ ★ Had a great stay in this motel. The unit is spacious, very clean and beautifully designed. Fantastic location, a hundred meters or so from the lake Taupo, which is NZ largest lake. The bed is so comfy and I slept like a log. Has a small kitchenette which I didn't bother using as we mostly dine out. Very generous with tea and coffee sachets as well. Great value for money, highly recommended.
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june crawford on Google
★ ★ ★ ★ ★ Booked online for 3 nights for one person. Excellent reception. Paid on arrival. Excellent location. Motel 1 minute walk to Lake and 10 minute walk to city. Very clean and tidy studio with dble bed, kitchenette and good size bathroom and my car parked right outside my room. Plenty of coffee, tea, an electric frying pan, and very comfy bed. The only little glitch I had was the humming of the fridge next to the bed.which I eventually got used to. I did not get to know the staff but their service was friendly and welcoming. Good value for money. I highly recommend this Motel and will come back again.
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Chhay Ly on Google
★ ★ ★ ★ ★ Did not feel welcome and the customer service so poor, also the facility is aweful with smell of cockroch and did see a big cockroach in the room. While booking the photos clearly shows 2 toilets but the reality just 1. Not recommend at all.
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Tangi Shortland on Google
★ ★ ★ ★ ★ The receptionist lady is really rude customer service was really poor when we first arrived we went to collect our keys to both units she gave us envelopes with instructions and milk after a long 12 hour shift of working on the roads we head to our rooms to unpack the rooms hadn't even been aired still musty as a trail of ants leading up the window so we leave the door closed so they don't get in
The next morning we go to make us hot drinks the milk she gave us expired 9/12
As we are starting at 6am not alot we can do while at work I ring her to explain the milk had expired today she said well it doesn't last forever......?
Lady we only checked in yesterday asked if she could replace it she said she will try her best but can't promise she has anything fresher we get back from our job and she gave us a second bottle of milk with the same expired date to top it off we requested a service for our room to be cleaned that wasnt done either we needed fresh towels because we work on the roads in the hot sun don't waste your money or your time at this mediocre motel the reception lady's name was Cherry well Cherry our company won't be using your motel again
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Hope on Google
★ ★ ★ ★ ★ I highly recommend the Courtney Hotel.
We had a very large group of ladies that were celebrating a special occasion & the team @ the Courtney motel went above and beyond to cater to our needs.
Very clear communication and extremely helpful.
Thank you & I will definitely be recommending you to other groups.
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Will Holmes on Google
★ ★ ★ ★ ★ Booked online for 3 nights over the weekend. Paid just under $900 for a family unit. We got there at 3pm after a long drive to be told room wasn’t ready and to go away for 45 mins. Got back and got keys to the room. The room was outdated and in poor condition. Carpet worn, paint peeling off and furniture in poor condition. The room sleeps 6 but only has lounge seating for 4 people. The dishes and pots and pans are old and worn.
Then there is the issue of the tiny car park that when full you can only just get out of your car door.
Will never stay again. Overpriced for what it is and what you get.
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Vicky Rae on Google
★ ★ ★ ★ ★ Had a room booked for Sat 26th March. Had to cancel early that morn as a family member had tested positive for covid.
Was told no refund for late cancellation. In hindsight pretty peeved about this under the circumstances. We did what we did to protect others. Even a partial refund would have been appreciated.
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