Cowley's Hire Centres - Cowley's Hire Centres 54 Commerce Street
4.4/5
★
based on 8 reviews
Contact Cowley's Hire Centres
| Address : | Cowley's Hire Centres 54 Commerce Street, Whangārei 0110, New Zealand |
| Phone : | 📞 +98 |
| Postal code : | 0110 |
| Website : | http://www.cowleyshire.co.nz/ |
| Categories : |
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Peter Johnson on Google
★ ★ ★ ★ ★ I luv going there. Most helpful in every aspect.
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Lawry Baigent on Google
★ ★ ★ ★ ★ Great rates and stock of equipment and machinery. Easy pickup and drop off arrangement. Why spend all week on a shovel and wheel barrow when you can hire a machine and get it done in a day. Great business to have in our community.
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Bob L on Google
★ ★ ★ ★ ★ Maybe more of a 3.5 score. Hired a furniture truck which served its purpose but was pretty tired. Drove like a rodeo horse. (Front suspension and drivers sprung seat had seen better days for sure). Wing mirrors were loose and moved regularly. No windscreen wiper water, blade rubbers needed replacement. No USB port or holder in cab for phone. Radio speakers past their use by. No Aircon..........!
Booking system quite loose with minimal electronics involved so open to error. On the day, this resulted in me being allocated a van instead of the truck asked for. No clear record made of my order due to reliance on archaic manual log book system (caused a delay of pickup). Counter and office scruffy. (Do cleaners regularly work in the place?). On handover, No quick overview of gear change methodology or tailgate release. Handy to find small handcart was included. Rear storage had not been swept. Overall yard and offices scruffy. Same for service counter staff (their clothing, speech and customer interface skills).
Summary, a long- established hire provider of a wide range of plant in various stages of life expectancy. Is a yard and office makeover perhaps due? Staff helpful but rough around the edges. Hire fees perhaps not reflective of tired plant, staff & building appearance, outdated systems and associated services.
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Gary Cooper on Google
★ ★ ★ ★ ★ I ordered a 5 ton furniture......when my driver went in to get truck he was given a r ton and I had to arrange another van to bring the rest of my furniture. I was only charged for a 4 ton but that wasn't what I wanted
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Miss Diamond on Google
★ ★ ★ ★ ★ If i could give no stars i would,
Picked up a trailor was to dangerous for the vehicle keeping in mind the vehicle previously tows boats with ease but not advised to find a better suit.
Dropped trailor back off 5mins later, still no advice or recommendations.
Then insulted at the front desk for no reason for taking a phone call.
Then charged $30, told for papers to be printed.
Id heavily avoid this place now.
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Steve Morris on Google
★ ★ ★ ★ ★ I work with Cowleys hire regularly. Most recently I have hired several diggers over the past few months to get site works done. The boys have been very responsive to getting them on site, picking them up and just great coms in general.
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Brook Meyer on Google
★ ★ ★ ★ ★ when I go to Cowley's I always see they don't service there equipment like for Eg. I was looking around and motor where dripping oil and so many things were so rusted and everything from Cowley's is cheep, cheep, cheep. So for all the people that want to hire something keep going down the road and find hirepool, they maybe more expensive but they service they equipment and every time you get something from there you can always relie on them.
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Shara Halford on Google
★ ★ ★ ★ ★ Excellent service and well maintained equipment that I hired. The customer service I received at the end of an extremely hot day went well beyond my expectations. Thank you for the cold drink it was really appreciated.
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