Dent1st - Glenfield
4/5
★
based on 8 reviews
Contact Dent1st
| Address : | Dent1st 438 Glenfield Road, Glenfield, Auckland 0629, New Zealand |
| Phone : | 📞 +9979 |
| Postal code : | 0629 |
| Website : | http://www.dent1st.co.nz/ |
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Cindy Chuang on Google
★ ★ ★ ★ ★ The dentist was very disappointing. This is the first time visiting the place and might be the last too. The lady dentist Irin K was friendly when first approached but as soon as she found out that this appointment is not going to get her earn big money, her attitude changed completely. She was very impatient and unfriendly with my child and keeps name tagging and talking down to my child when the child is a bit anxious. The receptionist were lovely to talk with and booked me in as free consultation which I did not even know about, but in the end the dentist kept on telling me off as if it's my fault to book in as free consultation. Definitely not a pleasant experience.
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Emily Powell on Google
★ ★ ★ ★ ★ I couldn't speak more highly of Sienna and the team of nurses and other dentists who work at Dent1st. Sienna worked so well with my 4 year old son who needed surprise dental work at the time. She made him feel safe, reassured and comfortable. The whole experience was a positive one. Dent1st also helped my father Morgan and he was thrilled with the service. Highly recommend.
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Richard Goldthorpe on Google
★ ★ ★ ★ ★ Lookout for dodgy charging practices and poor customer billing practices!
We visited this dentist for the first time because my son had accidental tooth damage. The dentist and the team were lovely. We checked at the counter for payment and were advised there was none because he was a child and it was covered by ACC. Fast forward 4 months and we get a text message threatening us with debt collectors and extra charges for an unpaid bill. Apparently we didn't see an email that was sent out two weeks after we left the office. No problem with paying a small co-pay if thats the rules, but would have been a lot easier when I came to the counter and asked if there was a bill, and maybe if your customer doesn't reply to the first email you should call or text to see if they have seen it rather than jumping straight to threatening debt collection agencies. A great clinical team let down by appalling administration. :(
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Brad White on Google
★ ★ ★ ★ ★ After breaking my tooth yesterday while eating some hard food. I was not only in pain but knew being in level 3 it was going to be difficult to get an appt with a Dentist and as it was a Friday I didn’t want to have a broken tooth all weekend. However after a call to Adrian Tan and his team who were friendly and helpful, I was not only able to get an appointment but he was able to see me straight away. The professionalism of of Adrian and his team was outstanding and they made me feel comfortable and relaxed and after an hour or so my tooth was not only fixed but he did an AMAZING job that I am grateful for. I would highly recommend Adrian Tan and his team for all aspects of dental work 10/10
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Sammo on Google
★ ★ ★ ★ ★ Disappointed with Hygienist. Gritty paste smeared on my teeth and not polished off. I left with a gritty substance in my mouth that took several rinses to get rid of. Thank you Britaker.
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Krystal Fraser on Google
★ ★ ★ ★ ★ I came in today with a really bad toothache and was extremely nervous as the dentist gives me quite a lot of anxiety, Sienna and Preeti were so nice and made me feel so comfortable. Thank you so much!
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Andrei Chevenkov on Google
★ ★ ★ ★ ★ I am a regular and they are always great. Was a bit concerned about Vicki leaving and switching to the new doctor after 25 years with Vicki, but Dr Allan and his assistant provided the same high level of service. Much appreciating your work, especially in these difficult times. Thank you.
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Michelle Gallagher on Google
★ ★ ★ ★ ★ Dr Sienna Pat was so understanding, professional and absolutely amazing! She explained everything in detail, answered all my questions and was patient and lovely. The team I dealt were all great. Thanks again!
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