Doctors on Luckens - West Harbour
4.4/5
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based on 8 reviews
Contact Doctors on Luckens
Address : | Doctors on Luckens 39 Luckens Road, West Harbour, Auckland 0618, New Zealand |
Phone : | π +98 |
Postal code : | 0618 |
Website : | http://www.doctorsonluckens.co.nz/ |
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Siobhan Hunt on Google
β β β β β I'm mainly writing this as I went to Doctors on Luckens based on all the five star reviews, but my experience was not five stars and I have since moved to a new practice.
I found Dr Goh's communication skills incredibly lacking; he didn't take time to listen carefully (to the point of being dismissive) nor did he clearly explain what was happening. He requested unnecessary blood tests and made unnecessary referrals to specialists as well, without explaining why, which was a waste of time and resources.
Just my 2 cents for the next person who comes along to read, as I felt terrible about my experience since everything I read was 5 stars and glowing.
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Dragana Bikovska on Google
β β β β β If I could give 0 stars I would. At start Dr Goh was very friendly and supportive of my diet choices, however despite the fact that he says he cares about his patients he clearly does not.
I also found Dr Goh incredibly insensitive as he had no empathy and was focused on his computer rather than looking at me while delivering sensitive information.
He did not seem to care and listen to me, nor could he explain things properly.
When I told him my experience with my specialist referral was horrible he did no seem to care and just ignored me, not asking why.
He always asks for patients to make an appointment and come in instead of emailing results, even when they are fine.
Furthermore, he never replies to emails even if he himself had asked you to email him.
Zero stars!
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Ron McLuckie on Google
β β β β β Dr Goh is an exceptionally professional, knowledgeable, friendly and dedicated medical practitioner. Service from the practice has been amazing. The risk assessment was very useful. I feel like my health is in safe and caring hands. Very highly recommend.
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e l on Google
β β β β β dr. goh is hands down the best doctor i have ever seen. i have had throat issues since january and have seen more than 5 separate doctors, including one at auckland hospital, and they have all misdiagnosed me with having tonsillitis. i was one visit away from my regular family doctor clinic to getting referred to having my tonsils removed for no reason, so i am beyond blessed to have been able to see dr. goh.
he is extremely professional, being able to provide knowledge backed up with facts and evidence, instead of making baseless claims. he took one look at my issue and could instantly make a link with what the real issue may be. he is also very empathetic and caring, understanding my frustrations and actually making me feel validated and not crazy. will be making sure that my family all registers at luckens because the professionalism from the lovely receptionist to the kind nurse to the miracle doctor is amazing. 11/10 rating. θ°’θ°’ so much doctor goh!
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Glend Hatch on Google
β β β β β I found Dr Goh by chance almost 4 years ago in New Lynn , since then I have followed him to his new surgery on Luckens as he is the best doctor I have ever experienced. He is so thorough and because of this he found solutions for issues i have had for years that weren't picked up on by others, he has helped see me through some serious health problems with kindness, professionalism and fun. Highly recommend.
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Alisia Kirsty Rassie on Google
β β β β β Having moved to Auckland 4 years ago I have to say Dr Goh is one of the best Drs my family and I have been to. He is extremely good with children.
Dr. gives excellent medical advice.
Dr Goh always ensures that you are well informed about the diagnosis, medication and treatment plan.
The staff are always very pleasant and helpful.
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adam harrison on Google
β β β β β Drs Jonathan See and Micheline Naidu are sooooo great...was waiting to find great nice doctors in this area for a long time.
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Nicole Lee on Google
β β β β β We have been seeing Doctor on Luckens for our vaccinations. Nurse Jenny, Mia and Yen are most competent and friendly. Very nicely renovated and clean clinic. Highly recommend.
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