DoubleTree by Hilton Wellington - Wellington Central
4.4/5
★
based on 8 reviews
Contact DoubleTree by Hilton Wellington
| Address : | 28 Grey Street, DoubleTree by Hilton Wellington Lambton Quay, Wellington Central, Wellington 6011, New Zealand |
| Phone : | 📞 +999 |
| Postal code : | 6011 |
| Website : | https://www.hilton.com/en/hotels/wlgntdi-doubletree-wellington/%3FSEO_id%3DGMB-APAC-DI-WLGNTDI |
| Categories : | |
| Description : | Upscale quarters in a sophisticated hotel offering a restaurant/bar, a business centre & a gym. |
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Jeffrey Edwards on Google
★ ★ ★ ★ ★ Planned to stay here for a short trip and family we were staying with came down with COVID while we were staying with them in our way to Wellington. Called up to ask about changing our dates by a few days to buffer for isolation and was told we would have to pay 300.00 rebooking. Asked to speak with manager who said because we are Hilton Gold they would waive 50%, which was what our deposit was anyways. Wasn’t to my satisfaction and so I said you can eat it and we’ll go stay somewhere else. Booked a place that was cheaper and nicer so ha. Service sucks I’ll pass on this place forever now.
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Andre Cowley on Google
★ ★ ★ ★ ★ My recent stay at the Doubletree Wellington was not as expected. Upon arrival, my partner and I were greeted by the friendly front desk staff and agreed for an early check in. Our room was clean and spacious. When it was time for check out, there was some miscommunication with the booking reference and payment. The hotel agreed to hold our bags while we waited for our flight. However, while we were out of the hotel, I noticed that I had been charged for the room twice, which I had already prepaid before arrival. The hotel had taken money from my account. I found this very unprofessional and not up to the expectations from a Hilton hotel. When they tried to refund the money, I was instead charged again. I have now received my refund but It was a complete waste of time.
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Luke Willis on Google
★ ★ ★ ★ ★ Very clean and comfortable place to stay. Rooms were a good size and bathroom was spacious. Breakfast at the restaurant was nice. Staff were able to give advice about Wellington and answer all our questions.
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Shin Suzy on Google
★ ★ ★ ★ ★ Friendly staff was welcoming me on arrival. The breakkie was nice and fresh as well. Location of the hotel is perfect for non-driving guests. Double recommend and I would definitely will come back here to stay!
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Sharon Ryan on Google
★ ★ ★ ★ ★ The service was great and the hotel is centrally located and breakfast was really nice, but, the room is really small compared to similar priced hotels in Wellington. We struggled to find parking to check-in. There were marks from glassware on my bedside table. Neither the Cafe nor the restaurant were open when we turned up at 1pm, so we had to walk around for 2 hours before we could check-in. Good point - check out was 12pm.
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Fionnuala on Google
★ ★ ★ ★ ★ Hotel centrally located. Rooms were clean, spacious and considering the location, extremely quiet.
Staff were helpful & friendly - early check-in and late checkout both accommodated. The warm cookie on arrival was delicious. Breakfast buffet was great - chef very willing to prepare eggs on request. Special shout out to Tharshika who ensured restaurant ran smoothly!
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Dar Kin on Google
★ ★ ★ ★ ★ Great stay here, the rooms are spacious enough and have everything you need for a couple of nights stay, they also have a gym though I didn't get to pop in there.
The only thing I can fault is the breakfast, or at least the buffet breakfast... Terrible, the bacon was watery and seemed barely cooked, the scrambled eggs should definitely be skipped, mushrooms not bad. Is suggest going somewhere else to get your most important meal of the day.
Other than that, friendly and helpful staff, the place looks great and is very well situated to make the most of Wellies.
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Ahmed Alkhayaly on Google
★ ★ ★ ★ ★ Location is great? Service is not
Parking is not included and it’s extra $37 per night !
Breakfast is not included and it is extra
I have booked a deal with breakfast included and the first day they simply said it is not included and you have to pay until I showed them the email….. I booked it using their website !
It is 4 star hotel for the price of 5 star!
Rooms are nice and clean.
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