Dui's Restaurant of Fine Thai Cuisine - Dui's Restaurant of Fine Thai Cuisine 14a Pacific Avenue
DUI'S - Duis.co.nz
RESTAURANT OF FINE THAI CUISINE
DUI'S - Duis.co.nz
You can now order online at Dui’s Restaurant of Fine Thai Cuisine, and treat your tastebuds to the authenticity of Thailand!
When we re-open our doors for a dine-in experience, you’ll be given a warm welcome by host Moon Hargreaves, and as your mouth waters over the delectable menu offerings, the aroma drifting through from the kitchen will remind you that all of the food is prepared with the freshest and highest quality ingredients, herbs and spices. These high standards reflect chef Dui’s, five star experience.
Over the last 15 years Moon has travelled and worked extensively throughout the world, collecting and refining her knowledge and expertise of Thai cuisine. Her mission is to ensure you receive the highest of care and service that anyone hopes for when dining out. Chef Dui trained in Bangkok and is NZQA qualified in hospitality.
Contact Dui's Restaurant of Fine Thai Cuisine
| Address : | Dui's Restaurant of Fine Thai Cuisine 14a Pacific Avenue, Mount Maunganui 3116, New Zealand |
| Phone : | 📞 +77 |
| Postal code : | 3116 |
| Website : | http://www.duis.co.nz/ |
| Categories : |
|
P
|
Phil Lawson on Google
★ ★ ★ ★ ★ Great atmosphere, great food, great service, great menu, great.... everything. Strongly recommended.
|
|
A
|
A C on Google
★ ★ ★ ★ ★ Nice atmosphere in this little spot off the Main Street. My parents come here often and they had told us to try it out. All of our meals were delicious, the starters were generous and tasty, wait times fairly standard and no issues with service. Definitely recommend trying this place out if you’re in the area!
|
|
A
|
April Whitaker on Google
★ ★ ★ ★ ★ My family have been regular customers at the other Thai restaurants in the area, Thai 2 go and easy go Thai. Both those restaurants offer vegetarian and vegan options for most dishes (no meat).
Phad thai is one of the most common Thai dishes ordered. With this in mind I thought a vegan phad Thai would be a simple order.
I ordered one chicken phad Thai and one vegan phad Thai. The male on the phone asked “no meat” and I said “yes, one no meat vegan phad Thai and one chicken phad Thai” I called a second time to ask for the vegan phad Thai to be medium. The second time I called a lady spoke to me and confirmed again “no meat?” And I said “yes, one chicken and one vegan medium no meat”.
I paid and picked up the order. When I got home I served the meals to our family and found that the vegan phad Thai had chicken in it.
I called Duis and explained that this was the situation. They were confused and confirmed that by vegan I meant no meat. I confirmed that vegan means no meat. The lady asked for me to bring the meal that is wrong with me when I picked up the right order.
When I went back to pick it up, she forced me to leave the meal that is wrong and take the meal that is right.
There was no apology from any staff member.
I explained that I felt as though it was fair that I had both meals due to me thinking that confirming vegan means no meat twice over the phone would be enough to make the meal have no meat in it.
The lady was very rude and caused me to cry in the restaurant due to her refusing to give me the replacement meal without me swapping it for the wrong meal.
The least they could have done to make up for their mistake would be to just happily make the right meal and leave it at that.
I rate their customer service very poorly due to receiving no apology.
The food is ok compared to the other Thai restaurants in the area.
|
|
C
|
Christian O'Neill on Google
★ ★ ★ ★ ★ Moon and Dui are some of the most lovely people, the food is fantastic, the dining experience is great; really wish I could visit dine here more. Definitely recommend the spring rolls.
|
|
S
|
Shirley Jin on Google
★ ★ ★ ★ ★ One of the best Thai restaurants we've ever tried. Beautiful quality food and great service. We were very satisfied with our dinning experience. Definitely will be back again.
|
|
T
|
Thida Sim on Google
★ ★ ★ ★ ★ Yummy food. You will like the service if you're a positive person ? I enjoyed having dinner there.
|
|
M
|
Michael Jerome de Loyola on Google
★ ★ ★ ★ ★ Owner is accommodating and nice. Great service, great staff and excellent food.
|
|
M
|
Matutaera Pene on Google
★ ★ ★ ★ ★ Wow, I was complimented being with friends who love Thai food. The Green Curry Prawns were spicy and hot. Loved it. The head waitress was funny and there was a lot of laughs. Watching her interact with the other tables, the customers loved her. Thank you for the wonderful meals served to our table.
|
Write some of your reviews for the company Dui's Restaurant of Fine Thai Cuisine
Your reviews will be very helpful to other customers in finding and evaluating information
Nearby places in the field of Thai restaurant,
Nearby places Dui's Restaurant of Fine Thai Cuisine
