EB GAMES - Frankton
4.5/5
★
based on 8 reviews
Contact EB GAMES
| Address : | SHOP T29 BUILDING 5, FIVE MILE SHOPPING CENTRE, EB GAMES 32 Grant Road, Frankton, Queenstown 9371, New Zealand |
| Phone : | 📞 + |
| Postal code : | 9371 |
| Website : | http://www.ebgames.co.nz/ |
| Categories : |
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Tristan Enslin on Google
★ ★ ★ ★ ★ Every time I walk in a friendly welcome is always given, help is happily provided and even a friendly chat about games or other stuff is always up for offer. Jess is always up for a chat and quick to jump in if you need help.
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Fight Meh HEHE on Google
★ ★ ★ ★ ★ 11/10 ✨ best place ever personally I recommend ❤️❤️?
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Jo Clarke on Google
★ ★ ★ ★ ★ These guys helped us out a situation.
Our new Puppy had bitten the power cord for a Xbox, so we thought we were stuffed.
We called the store and got hold of Jess who located us a replacement in store and we picked up 1 hour later.
Great price and great service
Thanks Guys - well done!
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Marta Borowska on Google
★ ★ ★ ★ ★ Pretty nice EB Games! Lots of currently trending things and cool to see one here in New Zealand as I guess it is a Canadian company. Great views haha!
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Aljay Rankin on Google
★ ★ ★ ★ ★ The absolute best group of people, always a good chat and will provide above standard customer service
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Camila Anselmo on Google
★ ★ ★ ★ ★ Not the first time I’ve been there and could see Jordan not being friendly. On my last visit he was super rude with the staff in front of me, and the guy was just trying to help. He didn’t deserve being called off in front of the customers, that’s not nice. I felt embarrassed by his attitude and I’m really sorry for the staff member that had to hear that too.
Also Jordan needs to stop wearing that bandana and swap for a face mask, that’s not allowed anymore since last announcement. :)
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Zavana Pudney on Google
★ ★ ★ ★ ★ Always well stocked and a great selection of pre owned games. The staff are polite and really knowledgeable they are able to explain things to a complete gaming dummy which is extremely appreciated by a mum buying kids presents
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Aaron on Google
★ ★ ★ ★ ★ Absolutely epic experience with these legends at EB Games Queenstown! I'd like to thank Jordan, Jess, Amber, and specially Dave for doing a great job for helping me acquire my Playstation 5! I did a PS5 pre-order from Dave because he was very convincing and man he knows a lot about it which is really a super plus. Then after long days of waiting he left a message to say that it's on its way. After few days, Jes called and left a message to say that the item finally arrived which was so exciting! When I picked it up, Amber and Jordan were at the counter and patienly assisting me with my new console and other stuff that I needed with it. I love the team work! Perfect stars for these guys!!! Super mega ultra thank you! 5/5 for Friendly Customer Service and for the team work!
I'm giving them 4 stars in this review because they can't do price-matching with JB Hi-fi. Not sure why but maybe they could do something about this. Example: Ghost of Tsushima costs 139 at EB Games and JB Hi-Fi sells it for 119. Another reason is they pay for your games really cheap when you do a trade so might as well just sell them at Facebook Marketplace when you need to.
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