FEDERATION +. Takapuna - Takapuna
4/5
★
based on 8 reviews
Federation. - Federation.co.nz
Shop for Men's, Women's and Kids clothing. Established in 2000 Federation is one of NZ's most iconic streetwear brands. We mix elements of design with our aesthetic and quality construction to provide a perfect mix between quirk and cool. We offer worldwide delivery.
About FEDERATION +. Takapuna
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Contact FEDERATION +. Takapuna
| Address : | FEDERATION +. Takapuna 16 Northcroft Street, Takapuna, Auckland 0622, New Zealand |
| Phone : | 📞 +9889 |
| Postal code : | 0622 |
| Website : | http://www.federation.co.nz/ |
| Categories : |
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Kylie on Google
★ ★ ★ ★ ★ Terrible online customer service and return policy compared to other businesses. I will never shop here again
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Xerxes Amarta on Google
★ ★ ★ ★ ★ Great online service, super quick shipping thanks Kyle and Luke!!
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Danny Gould on Google
★ ★ ★ ★ ★ Terrible customer service, someone named “Jo” literally takes weeks / months to reply, all to say they can do nothing to help even though it’s their sizing issue.
You can tell the brand is about to go under again by the fact that they do not care, or do anything to help their customers when things go wrong.
I was a lifelong customer, who has supported the brand for 8+ years and spent tens of thousands of dollars with them, and this will be the last time I purchase anything from the company.
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Sarah_ROX on Google
★ ★ ★ ★ ★ Really love the design of their stuff and how comfy the material is. However customer service isn't that great. Ordered a size medium trackies once, got a text saying they're out of that size and they can send me a small, they're a looser fit. I asked if I could send them back if they didn't fit. No reply they just sent them out and they certainly weren't a looser fit. Also every time I get trackies from them, they always get holes quite quickly and the material wears out easily.
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Mark on Google
★ ★ ★ ★ ★ Woeful customer service. Purchased online and unable to return it for another size. Won't be shopping with this company again. Be careful before buying anything from their website.
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Helen Wilson on Google
★ ★ ★ ★ ★ Purchased a dress online, was too big. Because it was a sale item they wouldn’t even exchange it for the smaller size that they have in stock. Terrible customer service, will not be purchasing from them again.
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Cassie Andrew on Google
★ ★ ★ ★ ★ I have made several orders through Federation - They always have super fast processing and shipping and easy to talk to. Even when there was a mix up with orders (understandable so close to Christmas) they got it sorted ASAP and even helped out a little. Will definitively keep purchasing their products in the future
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Miah Tagaloa on Google
★ ★ ★ ★ ★ First time visit in store. I’ve only purchased online. The store is an ABSOLUTE VIBE. Sales on sales!
I went in with 4 children (not the greatest idea) But they were all occupied by conversation with Jenny when trying out clothes. You can tell she got that Mum’s intuition ?
Thank you. Even purchased matching shorts for one of the kids. #LocalAllDay!
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