Glassons Queensgate - Glassons Queensgate Bunny Street
2.9/5
★
based on 8 reviews
Contact Glassons Queensgate
| Address : | Westfield Queensgate 247/Queens Drive and, Glassons Queensgate Bunny Street, Lower Hutt 5010, New Zealand |
| Phone : | 📞 +79 |
| Postal code : | 5010 |
| Website : | http://www.glassons.com/ |
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Sonal Kaur on Google
★ ★ ★ ★ ★ It was a terrible experience! My friend was accused of stealing clothes from the store with no proof or evidence. It's quite shocking that the employee decribes her as being 'sus'. They checked our bags, which had nothing in them, and then with no evidence left they said we could leave Also many other employees were very rude and had no clue what they were doing. I would seriously suggest that consideration is taken into changing the employees, or more customer service training is given. Overall you won't be seeing me at that store again.
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shirinz89 on Google
★ ★ ★ ★ ★ Bought a nice felt Black Hat for winter!?️♀️
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Megan Robinson on Google
★ ★ ★ ★ ★ No acknowledgement from both staff. I was the only one in the store. It's customer service 101. Acknowledge your customers.
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Joe F on Google
★ ★ ★ ★ ★ the girls that work there are fake and judgy and the mirrors on the changing room door make me feel like i am in a nightmare. not great
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Louise Waiariki on Google
★ ★ ★ ★ ★ not impressed with the customer service when going help my daughter buy a bra. having not been in store before unaware of how the changing room works.... no nice words just how many garments... then not two people in the change room.
customer service 101.
only 2 of 4 were nice.
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Murray Wood on Google
★ ★ ★ ★ ★ Jess has a wonderful telephone manner & even though I was going to order on line, I phoned the store for some sizing information .Jess was ever so helpful & patiently answered my numerous question in a clear easy to understand way.. Thank you...Peggy Wood
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Essellym on Google
★ ★ ★ ★ ★ Why does the service never improve everytime I go into the store? What is head office doing to help motivate these girls to simply great us at the door.. Very interesting
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Genesis Siataga on Google
★ ★ ★ ★ ★ Always feel racially profiled when I walk in. They’re not exactly subtle about it either, looking at me and my sister then at each other and talking in their dumb little headsets. Following us around & when we finally came up to the counter to pay you all looked at each other and nodded. I know the stealing procedure / tactics (changing room counting, following, watching etc) as I’ve worked in retail before… Will not be shopping here again :)))
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