Godfreys Sylvia Park - Mount Wellington
2.8/5
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based on 8 reviews
Contact Godfreys Sylvia Park
Address : | Tenancy 29 Sylvia Park, Godfreys Sylvia Park 286 Mount Wellington Highway, Mount Wellington, Auckland 1060, New Zealand |
Phone : | π +9788 |
Postal code : | 1060 |
Website : | https://www.godfreys.co.nz/%3Futm_content%3DGodfreys%2520Sylvia%2520Park%2520-%2520Auckland%26utm_campaign%3DGoogle%2520My%2520Business%26utm_medium%3Dorganic%26utm_source%3Dgoogle%26utm_term%3Dplcid_7715521694730867248 |
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Arakta Osman on Google
β β β β β I am very disappointed with the customer service of Godfreys. I bought a Hoover vaccum from this store and I was never happy with it. I took it back after using it twice after couple of weeks and I was turned down pretty bad not to get a exchange or refund. I had a receipt too. I am frustrated that I still have to pay off the big amount through finance and me and my flatmates can't make any good use of the faulty vaccum I was sold. I bought a Hoover carpet shampooer at the same time too and that does an alright job so I won't return that. But atleast if I can get some help with this vaccum that would be good? A $50 kmart vaccum does a better job!
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Ben Shepherd on Google
β β β β β I loved the product but had 2 stand outside for far to long for click and collect i received email 10 25 your order is ready went in 12pm had to wait 30 min even tho I was 5he only customer
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mark calvert on Google
β β β β β I ordered a vacuum cleaner from the Godfreys Website, to be delivered. The key reason went online, was to have the product delivered. A week later nothing had shown up. I spoke to "customer Services" who 3 days later informed me that the delivery was at the NZ Post Shop and I would have to go and pick it up. This was not the service I purchased, as I am not able to get to the Post Shop! The Godfreys "Customer Service" response was a fairly off hand "can't do anything about it", I was asked if I wanted to cancel the order, which I did. Apparently, they can arrange to have the goods returned to them but not delivered to the correct delivery address!!! A Complete waste of time!! Now I await for the refund of the purchase price, waiting waiting! Not recommended!
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Tony zhao on Google
β β β β β The information on google is not correct. It says open 24h. Drove 23km to get here. And itβs not open. Very disappointing.
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Ronak Lodhiya on Google
β β β β β Worst service. No one even asnwers call even after calling 100 times over 1 week period on different times. Seems like no one is interested in providing after sales service.
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Vicki McInnes on Google
β β β β β Godfreys we have sent you 1 email and been to the store twice to enquire about a new hose for our Sauber Intelligence SI-200. You always say you will get back to us and you never do!!!! Poor service, your response to customers needs vast improvement. We will shop somewhere else.
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Sepi Fifita on Google
β β β β β I went to the Sylvia Park Godfreys to pick up my Vacuum. The Electrolux Silent Performer which is insanely good! Suction great, long cord and light weight. I was served by Kamaldeep. He was very helpful and friendly, will definitely buy again from this branch
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Amanda d1Vakaafi on Google
β β β β β Went to the Sylvia park store asking for a mini gulper and a vacuum stick. The lady at the counter proceeded to ask what vaccuum cleaner it was for. I told her I just needed the gulper as I already knew which gulper matches the vacuum I have. She still insisted on asking which vacuum cleaner I had, as if I was dumb and didn't know which gulper I needed (I am a cleaning franchise owner). After trying to search for the gulper, saying it showed that they had three in the system, she stopped searching and proceeded to serve the next customer. I said out loud, have you not found it yet? She looked confused, so I left angrily. To think my husband came back the next day and got the exact thing I needed from the same lady, made me even more angry. Reason being, it could have saved him a trip if I had gotten the gulper on the day I had visited the store. Very disappointed at the customer service here, so slack
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