The Baby Factory Sylvia Park - Mount Wellington

4.1/5 β˜… based on 8 reviews

About The Baby Factory Sylvia Park

We are NZ's leading Babywear and Nursery Furniture specialist serving NZ for over 30 years with 25 stores nationwide and an online shopping service to match. We are proud to be a New Zealand owned family run business employing over 200 New Zealanders.

Our trained staff are there to help you about the types of products you will need as a first time mum or dad and continue to strive to give you the best advice. They are fully trained with our ongoing comprehensive training programme in all aspects of the products and customer service and are happy to help out where possible.

Our clothing range has expanded and includes sizes from the prem baby up to size 5. We also stock a large toy range, manchester and a full comprehensive range of nursery furniture from budget options to the more expensive options depending on your budget. We stock the best brands locally and also source from overseas a variety of products at great prices and value for money.

We will continue to deliver the best product range at best prices, and of course, outstanding customer service.

Contact The Baby Factory Sylvia Park

Address :

The Baby Factory Sylvia Park 286 Mount Wellington Highway, Mount Wellington, Auckland 1060, New Zealand

Phone : πŸ“ž +97989
Postal code : 1060
Website : http://www.babyfactory.co.nz/
Categories :

The Baby Factory Sylvia Park 286 Mount Wellington Highway, Mount Wellington, Auckland 1060, New Zealand
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Andrew Baker on Google

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It's a good baby store. We got a few sets of clothing for the girls.
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B on Google

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Nice modern store with decent stock. Some staff are helpful, others not so much.
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Nik on Google

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Decent store, prices are all over the place though, some bargains some wallet busters. Strange thing is the lack of seating for Mother’s.
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Lutimi Havili on Google

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Very good quality product but operator on the counter (bpa) served us in a very poor manner of customer service. Went in asked for a wind cover for a baby pram and she said no they dont sell any but i found on the shelf a wheather shield cover that i can use at any kind of whether. Evidence of lack of knowledge about the products they sell and lazy customer service.
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dave m on Google

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Always a good place to get things for the Lil ones and even better when there is a sale on. Friendly staff always. Mind you, working in a place dealing in baby gears it pays to have a good attitude!!
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Oti Otisake on Google

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Customer service was bad, unhelpful. They didn't have stock available, it was a complete waste of time, one would think they would have enough inventory available considering we live in a tech savvy era, if we can track our pizza order why can't they track inventory huhhh.
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Frenceneth Singson on Google

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Poor customer relations. Staff are talking to each other while attending to a customer paying at the counter. I had to wait for them to finish talking before my question was answered.
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Wang Hong on Google

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Young lovely asian lady was very helpful and eager to help with me and my family when we were wanting to know more about the strollers. though she was very helpful and accomodating, other staff were very talkative with each other while infront of other customers. Experience at this store was very good because of the young lady (walked away with 1.9k worth of products that day).

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