Greenwood Medical Centre - Royal Oak
3.9/5
★
based on 8 reviews
Contact Greenwood Medical Centre
| Address : | Greenwood Medical Centre 641 Manukau Road, Royal Oak, Auckland 1023, New Zealand |
| Phone : | 📞 +97 |
| Postal code : | 1023 |
| Website : | https://greenwoodmedical.co.nz/ |
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Isabella Miriam on Google
★ ★ ★ ★ ★ Terrible, terrible experience here. My partner and I came in to get a COVID test, and we were belittled and chased out of the clinic. When this old European lady who worked there heard that we wanted a test, she said, ‘get out! Get out of this clinic!’, shouting and waving her hands at us. We were mortified! We have never been spoken to this way at the doctors. To clarify, we came in at 8:10 am on Wed 20th Aug. We highly recommend giving her a big warning and a course on how to speak to people, as this is absolutely awful customer service. We had mask on, we’re polite and we just did not know we needed to call in advance.
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annie davis on Google
★ ★ ★ ★ ★ We were lucky enough to be booked into Greenwood Medical Centre for our covid vaccinations. Not long after we were seated we were seen to. The customer service was efficient, the nurses were kind and the venue was smart and welcoming. I recommend the Greenwood Medical Centre.
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Rowena Rasmusen on Google
★ ★ ★ ★ ★ Thank you Greenwood Medical Centre for the friendly and efficient service. My daughters and I visited the clinic on Friday 3rd September for our first dose of the Covid-19 vaccination. The whole experience was well -organised from the first phone contact to arrange an appointment right through to receiving the injection, and lastly to the friendly, confident receptionist Lorna-Jean who arranged the next follow up appointment for the second dose. Highly recommend this Medical Centre.
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Shallbefine All on Google
★ ★ ★ ★ ★ I had really interesting experience with a reception lady today. The lady who has very short hair asked me to pay upfront and said it’s a new policy for “casual patients” as she kept referring to me for several times. After my payment, the reception lady with really short hair sent me to the waiting room and forgot to let the doctor know. So both the doctor and me have been waiting nicely for each other for a good 10 minutes. How interesting! I have been coming to Greenwood for over one year now and never had such interesting experience.
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Ranga S on Google
★ ★ ★ ★ ★ One of the best medical centres around. Great staff and very experienced doctors. The charges are higher than some other practices but the service and the doctors are a reflection of that.
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Sam PS on Google
★ ★ ★ ★ ★ The medical centre that doesn’t care. Online booking is only for phone or video consultation and if you want face to face you need to call them. When you call them any time of the working day, their phone is always on voicemail to say ‘ you have called us out side of hours, please call during open hours’. What does this means? Does this mean that you cannot ever get face to face appointment or what? It clearly is a very service. I have written them an email too so that they can rectify the issue but no response. Who is running this medical centre because that person definitely has no emotions, no work ethics and doesn’t care about the sick and just only money. CHANGE YOUR ATTITUDE
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Renato Platinetti on Google
★ ★ ★ ★ ★ Honestly, I'm shocked about the way I've been treated when I came to the place.
I was feeling pretty bad and looking for aid, so just googled places nearby my house, since the hospital would take ages and my usual doctor was busy.
When I walked in straight away I felt the staff looking me down and being short. I politely explained my situation and said I was hoping to see a doctor. The receptionist said they don't do normally do walk ins even if that they had doctors available. I didn't mind to pay whatever the cost was since I was feeling pretty bad and was clear about it but still got refused.
I mean, if that's not bad medical practice I really don't know what it is.
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ada li on Google
★ ★ ★ ★ ★ I want to express my gratitude to the wonderful doctors, nurses and front staffs at Greenwood medical center for working so hard providing the best healthcare to our community, I was amazed the transformation that has taken place so promptly to response to the unprecedented challenges. I also want to thanks Helen & Fiona for all the support and care that you have given my small family over the years. We are so lucky to be able to enrolled to this amazing medical center, it’s definitely the best in my eyes. Thanks again.
I wanted to leave another review but can only edited the previous one.
Once again we are in level 4 ( 2021) and I just can not thanks our amazing medical center enough.
I’m just so thankful and blessed to have this wonderful medical center in our community.
I came to the pharmacy to picked up medicine and noticed how quickly the medical center is transformed with all the signage in place to keep us all safe and separated. The whole customer journey is thoughtfully plan so patient with different purposes gets separated out. communication is detailed explained by Helen through email and websites. Medical stuff will again explain to you to ensure all process in place is followed.
I also want to thank Dr McLean with all that she does and her help on Friday through video calls to check on my swelling and helps to organise for me to be seeing quickly at the hospital.
Thank you for everything you do to keep our community safe.
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