Hallenstein Brothers - Shirley
4.5/5
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based on 8 reviews
Contact Hallenstein Brothers
Address : | 25 The Palms Shopping Centre Marshland Rd &, Hallenstein Brothers New Brighton Road, Shirley, Christchurch 8061, New Zealand |
Phone : | π +8 |
Postal code : | 8061 |
Website : | https://www.hallensteins.com/ |
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Elton Raharaha on Google
β β β β β Went today and was blown away by the awesome customer service I received. Congratulations to the Palms Christchurch store. And thank you to Isam (spelling could be wrong), and Elle. If you need a good shopping experience ask for either of these superstars
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EpicConsoleGamer on Google
β β β β β I feel that hallensteins clothes are quite nice but are too pricey for what you get, that's my personal opinion. I haven't shopped with these guys for a number of years as in the past certain staff weren't friendly or helpful at best, this stores staff were ok, the range of clothing is good and some deals they have are ok.
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WiserStakingDotCom (Silverbacked_Gorilla) on Google
β β β β β Good service from female staff member. Male staff memer a little impatient. No other business of this type to compare it to. So it gets a rating of good as waist sizes in their suit pants were not correct, so everything took multiple attempt of trying on stuff. Quality is just okay. Few freyed threads on suit jacket I bought, but hey you are not paying top dollar to be fair.
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Tu Tawhiao on Google
β β β β β Called in to get quotes for new clothes on Tuesday 9th Jan 2019 and was met by a young lady Elle McKenzie behind the counter.
Right from the get go she was so charming and helpful and even showed me items I may like after I told her what I was looking for.
Her customer service manner was awesome she made me feel so at ease because I wasnβt sure about colour scheme the style etc...
After I said that I will call back the next day to collect and pay for them she was so helpful and said I will put these away for you. She took my contact details and said , look forward to seeing you tomorrow..
She left such a profound impression on me that I couldnβt wait to pick up my items the next day just to see her smiling face and helpful manner...
I have been in the retail and sales industry for over 25 years and have won awards for customer service.
My point is when asked why do I put so much effort into being helpful to people on a daily basis, my answer is and has always been the same.
When customers come into our business and spend their hard earned money, that money helps to put food on my familyβs table so to me I am so grateful and they deserve to be treated like VIPs.
Elle McKenzie treated me like that and to her I am sincerely thankful I met someone who treats customers like I do...
Thank you again Elle for all your help.
Tu Tawhiao
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Spanners Watson on Google
β β β β β awesome service here the dude had a kool chilled vibe about him. they didnt have what I was after but he went on the computer and told me exactly which stores had the item. will be returning to this store for sure.
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Justine Balcar on Google
β β β β β Very friendly and helpful staff. Good ethical fashion guide rating too. Great range of colours which is a change for menswear. Clothing is durable and we'll priced. Definitely recommend this store!
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Michelle Usendorff on Google
β β β β β Had the most amazing lady called "Connie" helping me find and purchase a perfect formal suit for my son @ Hallensteins in Northlands Mall.
Connie went above and beyond her normal duties to help us.
So impressed and have recommended my friend's to get their formals here via Connie.....give Connie a raise, she deserves it!
Highly recommend!!!
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Duncan Cook on Google
β β β β β Super friendly service, well stocked and excellent quality clothing
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