Hannahs - Mount Albert
3.9/5
★
based on 8 reviews
Contact Hannahs
| Address : | Store 530, Westfield St Lukes, Hannahs 80 Saint Lukes Road, Mount Albert, Auckland 1025, New Zealand |
| Phone : | 📞 +987 |
| Postal code : | 1025 |
| Website : | http://www.hannahs.co.nz/ |
| Categories : |
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bradjfield on Google
★ ★ ★ ★ ★ I was in the St Luke's store this morning. I was very warmly greeted by the female shop person. I found some items I was interested in. She was exceptionally helpful. When we realised the sizing I required was not in stock she located the closest store that had the item in my size. She phoned the store and had them put aside. Brilliant service. Fast , efficient and knowledgeable. I was very impressed.
I also noted that both male staff also asked if I needed any help
This was a very good retail experience.
It was the same at the ant Wellington outlet.
Well done. Thanks
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mary smitha on Google
★ ★ ★ ★ ★ Had a great experience with the staff in St. Lukes on 20th June. Especially the kiwi person and the lady with beautiful braids( sorry i dont know the names). They were very patient . Great customer service
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Naila Fanene on Google
★ ★ ★ ★ ★ Ordering the correct size shoe as per the customer's request, without expecting the customer to pay for the shoes in advance should be part and parcel of the service provided. This was not the case at Hannah's St Lukes. Very disappointing. The shop assistant was pretty adamant about store rules in this regard and wasn't willing to budge. She lost a sale in the process for a pair of shoes that weren't cheap. So, her rigid stance made no sense at all.
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Anagha Juvekar on Google
★ ★ ★ ★ ★ They didn't have my size in stock so they placed an online order. I was impressed that it was ready to be collected the next day. But this size was a bit too small. Their salesperson - Robson was so helpful throughout both visits. His wise suggestions and tips helped me make the right choice. 5/5 stars for his customer service!!
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PK on Google
★ ★ ★ ★ ★ Was served by Silk today. She was super helpful in giving great advice. Was a pleasure to deal with ☺️
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Waikohu Ranginui on Google
★ ★ ★ ★ ★ Sorry but staff needs to be more helpful. Not being shy or avoiding and talking to each other instead. I can't get try these shoes on by myself. Thank you.
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Rhea S on Google
★ ★ ★ ★ ★ The customer service was terrible at the Hannah’s Newmarket Westfield store. The store only had one person working so understandably the service wasn’t fast and we were perfectly happy to wait. What was very rude was that the customer service person completely ignored us and avoided eye contact or a greeting to a level that got quite ridiculous. We tried catching her eye and finally went and stood at the counter with the shoes and still nothing. In fact the customer service person walked past us a few times and looked away from us specifically looking in the opposite direction. It was so bizzare that it was almost funny! We did end up buying two pairs of shoes but will not be going back to that store.
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Paulette Tasker on Google
★ ★ ★ ★ ★ Excellent experience at St Luke's Hannah's today. I had tried a shoe at a different branch but they didnt have my size. I phoned St Luke's and they put 2 pairs aside for me to try. When I arrived the shoes were ready and waiting and it made for a quick and easy purchase. The salesman was very friendly & helpful. There was also a larger selection of shoes than the other branch.
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