Heat Pump Services Ltd - Eden Terrace
4.7/5
★
based on 8 reviews
Heat Pump Installation NZ, Air Conditioning Auckland - Heatpumpservices.co.nz
At Heat Pump Services, we sell high-quality Fujitsu heat pumps – Auckland based – but more than this; we provide personalised advice & on-going servicing.
About Heat Pump Services Ltd
So what should you know about us?
Heat Pump Services are your home of quality heat pumps, unmatched expertise and exceptional customer service. We provide our clients with the security and confidence to know they have made the best decision for their heating and cooling needs.
Contact Heat Pump Services Ltd
| Address : | Heat Pump Services Ltd 3 Diamond Street, Eden Terrace, Auckland 0657, New Zealand |
| Phone : | 📞 +87 |
| Postal code : | 0657 |
| Website : | https://www.heatpumpservices.co.nz/ |
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William McLean on Google
★ ★ ★ ★ ★ Kim has installed a number of heat pumps for me over the past 10 years at four different properties. He and his workers are always efficient, timely and pleasant to deal with. Highly recommended.
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Mark Croft on Google
★ ★ ★ ★ ★ I had a heat pump installed by these people. There was no issue with the job done but the price quoted for the installation was very high based on an experience the installer had in a previous apartment in this building.
The installation was a breeze with everything exactly where it was in the drawings and the installer was in and out in probably less time that a standard back to back job. All the pipes and electrical feed were already in place. The installer walked away with over $2k for his three and a half hours. I invited him to make a reduction based on actual time taken but he did not respond which left me feeling ripped off.
If I had my time over, I would ask for a standard back to back installation with provision for adjustment where installation went over time.
If you own an apartment, be cautious of this installer, indeed any installer who prices contingencies in that end up not actually there.
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Naidu Naidu on Google
★ ★ ★ ★ ★ Very impressed with how the selling of product became secondary to knowing exactly what the customer wants. This being the case, Heat Pump Services Ltd - Kim Nevill has secured all of our orders and installation for business and personal. Without a doubt, Kim is a man of integrity and aims to please the customer without compromising the quality of work and advice. Much appreciated. Naidu 2022
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Paul Cato on Google
★ ★ ★ ★ ★ I recommend Kim and his team. Kim gave good advice on the unit, and positioning. The installation went very well, thanks to a very skilled technician. We are very pleased with the outcome.
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Iain Hally on Google
★ ★ ★ ★ ★ We called Kim short notice and he came around really quickly. Serviced a 6 year old heat pump and its now working better than ever. He identified it was too close to the house and cleared the airflow and moved it out. Cleaned it and gave is tips to keep it running. Will definitely be calling Kim for our next service. Great job.
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Neela Hatangadi - Gmail on Google
★ ★ ★ ★ ★ Kim was very efficient, knowledgeable and thorough. I would have absolutely no hesitation in recommending Heat Pump Services if you're looking for a reliable, professional company to install your heatpumps.
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Colin Swabey on Google
★ ★ ★ ★ ★ Last weekend (Easter '22) our aging heat pump developed a problem, it would only blow out cold air even when set to heat.
I contacted five local businesses and Kim from Heat Pump Services was the only one that responded promptly (of the others two replied 4 to 5 days later, one made an appointment and didn't show up the and the fifth didn't reply at all). Kim diagnosed the fault and suggested options to fix it but in the end we decided on a new replacement unit. We scheduled an install two days later and only briefly discussed price. The installer, Travis, arrived on time and had the old unit removed and new unit installed quite quickly. There was a discussion about the new features we had not seen before.
All in all, the process was very smooth and professional. We wish we had access to Heat Pump Services for our past installs. We are very happy with the whole job, the new unit works perfectly, our power bill has dropped dramatically (30Kw per day with convection and fan heaters vs 16Kw per day with the heatpump). We would recommend Heat Pump Services to everyone without hesitation.
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Ryan Macnab on Google
★ ★ ★ ★ ★ I could not rave enough about Kim and his team. He was referred by Fujitsu as a preferred installer and I can see why. The initial quoting process was quick and easy and the actual install was completely painless. Kim and Travis installed two units in our house yesterday and the work is phenomenal. They were quick, tidy, informative throughout the entire process and the whole project was done as agreed within timeframes and budget. Fully recommend!
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