Hollywood Fish Farm Albany - Albany
4.6/5
★
based on 8 reviews
Contact Hollywood Fish Farm Albany
| Address : | Hollywood Fish Farm Albany 10/2 Tawa Drive, Albany, Auckland 0632, New Zealand |
| Phone : | 📞 +97 |
| Postal code : | 0632 |
| Website : | http://www.hollywoodfishfarm.co.nz/ |
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Cam Wilson Spearfishing on Google
★ ★ ★ ★ ★ Had a great experience through the online store with Andrew. Great service and can tell they take good care of their fish. Would highly recommend.
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jlintern12 on Google
★ ★ ★ ★ ★ Absolutely blown away by the service and friendly assistance of all the staff here. We are new fish owners and there was no judgement, just honest, knowledgeable, helpful staff all around. Our new tank and fish are super happy and we are definitely feeling the pull already to get a bigger tank and level up our aquarium game. Huge thanks to everyone at HFF!
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Nathan Forester on Google
★ ★ ★ ★ ★ A fantastic experience, enjoyed looking at the selection.
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MLN on Google
★ ★ ★ ★ ★ The staff at the Albany store know what they're talking about, and actually care about fish. The variety of stock - both live and not - is impressive, even if it's a little pricey. Freshwater fish are generally healthy, plants are kept in good shape, tanks look good overall. It's a shame the marine/reef section is so incredibly small, but it's adequate. Unfortunately, the store is always, always, always busy whenever I have visited, no matter the day. This means that you often have to wait by the counter for about 10-15 minutes before someone is free to help you. It's not their fault, but it does mean that it's rarely a quick trip in-and-out. That said, NONE of the other aquarium stores I've been to around Auckland - including the other Hollywood Fish Farm - have been anywhere near the expertise and engagement of this store.
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Trevor Boyle on Google
★ ★ ★ ★ ★ The pump in our garden pond had stopped working and needed replacing. I was concerned that with no circulation the pond would soon begin to stagnate. I rang Hollywood Fish Farm to confirm the model availability and placed my order on-line, albeit very late on a Wednesday afternoon. I was prepared to have to wait for a Saturday delivery (at best). To my delight, the pump arrived on Friday afternoon and was soon installed!
I want to commend Hollywood Fish Farm for their prompt and effective response, backed up in their warehouse and by the courier services. An easy company to deal with and an excellent product!
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ava smyth on Google
★ ★ ★ ★ ★ Andrew from holly wood fish farm is amazing! Super positive and happy, also has great advice and shares lots of passion towards his job. Was just on the phone to him and asked if I could come see him in person for some advice on a fish but told me he wouldn’t be in tomorrow but still kindly recommended someone else but I told him that I would come a different day to make sure he would be able to help me out as I think he has amazing customer service! :)
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Geoff FitzGerald on Google
★ ★ ★ ★ ★ Hollywood Fish Farm in Albany has a good selection of small young aquarium fish, but not a huge selection, so be prepared that they may not have the species you are looking for, but you can probably find something similar if you are willing to compromise. Most of the fish on offer are very healthy, but I have occasionally seen some less healthy stock in there.
They do occasionally have a very small selection of larger fish for sale, but it would be nice to see more larger specimens on offer. They also occasionally have turtles, amphibians and reptiles, if that's your thing.
They also offer a fantastic range of tanks, filters, lights, pumps, chemicals, substrates and all the paraphernalia you could want for outdoor, indoor, cold, tropical, fresh and salt water setups. And then there's the great range of dried and frozen fish food products.
The only real complaint I have is that they never replaced the large beautiful display tank that was such a draw card for customers. I used to love watching the fully grown fish cruising around in there, and there were always other customers mesmerized by it too. Such an inspiration, but now, sadly, a thing of the past.
But the staff are still friendly, and highly knowledgeable on everything relevant to keeping fish and freely offer lots of great advice to help you on your journey.
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Renée Murphy on Google
★ ★ ★ ★ ★ After their amazing help setting up my fresh water pufferfish tank I came back to start my Marine tank journey. I spoke to an absolutely brilliant staff member on Saturday named Liam who went out of his way to teach me about many aspects of marine care and products and I left with some fantastic items to start my tank set up! He had a genuine interest in helping me and showing me how to give my future fish the best environment and care possible. I will definitely be returning to continue setting up my tank. His genuine care of the fish and their husbandry and willingness to show me, a beginner, was more than I could have asked for. I am looking forward to speaking with him again next time I am in, I would definitely recommend anyone interested in Marine keeping to speak with him :)
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