Honda Store Dunedin - South Dunedin
4.2/5
★
based on 8 reviews
Contact Honda Store Dunedin
| Address : | Honda Store Dunedin 303 Andersons Bay Road, South Dunedin, Dunedin 9012, New Zealand |
| Phone : | 📞 +7 |
| Postal code : | 9012 |
| Website : | https://www.honda.co.nz/find-a-dealer/lower-south-island/honda-store-dunedin/ |
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Edwina Smith on Google
★ ★ ★ ★ ★ Great service. Really engaging with the customer no matter your enquiry. Goes the extra mile. Great car experience too of course!
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Adam Bartlett on Google
★ ★ ★ ★ ★ Been in twice over 2 months for 2 seperate things, every time its been something else that comes back either broken or noisey (had an engine replacement on an 06 CRV and the car comes back with a loud grinding bearing noise and the car shuddered under medium level braking, $4000 for that, so we take it back and they slap us with another $500 to skim the brake discs and fit new pads - the automatic window switch mysteriously stopped working after we got the car back on the second occasion.). And their general service is unprofessional in terms of the way they handled both jobs they did recently.
Not very happy with you Southern Honda.
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Jacob's Dream on Google
★ ★ ★ ★ ★ Wonderful service!! Booked me in for the following day, had it all done within less then an hour, had my car squicky cleaned and only charged me for 40 minutes work. Very happy costumer here :)
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Hugo Ferreira on Google
★ ★ ★ ★ ★ Worse service I ever had. Made a booking forw service there, saying if would be okay, to leave the car there, with the keys inside because I do start work before they open and I had done that with them before, the answer was yes. so I did as agreed. Come back at the end of the day to pick up the car. Two of there staff members started laughing and then say sorry we didn't realize the car was here. This was 3 pm, had been there since 6:50 am. Completely unprofessional and unreliable.
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lee O'kane on Google
★ ★ ★ ★ ★ The sales man Michael M was 1 of the best sales people I have met, knowledgeable, loads of information, engaging with what i needed, keen and well groomed, 4X STARS MR M.M. hope to do a sale with u in the near future
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SD KJ on Google
★ ★ ★ ★ ★ This might be the exception rather than the norm.
Went in for a check, diagnosis/repair and WOF, and only got a WOF.
Was told there's nothing wrong with the car, but recommended an expensive repair without any investigation on the possibility of other faults, just said you would be wasting your money changing the fluids.
Asked for a few other basic things to be checked, and it appears none of it was checked, at least there's nothing on the invoice or mentioned verbally, and there's no charge. May have missed the requirements.
Reception was terrible too.
0 star for the service received unfortunately.
Honda cars are great though, just need to improve on the service.
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Rob Rowling on Google
★ ★ ★ ★ ★ Had supposed free service today. Since honda nz took over the dealership it has gone down hill.
I purchased 3 cars this year and was going to buy another after Christmas, sadly it will not be from Honda. My free service cost $353.00 @32000 kms.
Needed new brake fluid new transmission fluid.
I felt dismissed and totally unvalued as a customer.
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Covert Nineteen on Google
★ ★ ★ ★ ★ Unbelievable, went in to enquire about parts, parts person wasn't knowledgeable, and to add insult to injury, mechanic walked by and couldn't help making rude comments.
Price of a general fluid was 3 times the price of non-OEM fluid. We are talking about $50 vs $150. I'm prepared to pay more for OEM, but not 3 times.
Guess I won't be going back again, for parts or service. Plenty of good mechanics around that are nicer to deal with, and using OEM parts at a cheaper price.
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