House of Travel - Newmarket - Newmarket
4.3/5
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based on 8 reviews
Contact House of Travel - Newmarket
| Address : | House of Travel - Newmarket 368 Broadway, Newmarket, Auckland 1023, New Zealand |
| Phone : | ๐ +9 |
| Postal code : | 1023 |
| Website : | http://www.houseoftravel.co.nz/hot-stores/Auckland/Newmarket |
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Bianca Ratima on Google
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Sarah. Lynn Westonn on Google
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Vicky Cartwright on Google
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NZ David on Google
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Kerry Hanford on Google
โ โ โ โ โ Great travel agent. Excellent service.
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Pat Clark on Google
โ โ โ โ โ I wasn't having much success with Mix and Match or my local HOT. Somebody said call Tony at HOT Newmarket. All problems solved, quickly and easily. Thanks Tony, excellent service.
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Tirianne __ on Google
โ โ โ โ โ I would like to mention the awesome service that I have received from House of Travel Newmarket, in particular Fleur Virtue. Thank you for communicating continuously with us and ensuring that we get the best deal possible. We really appreciate all your help with our last few travel transactions.
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David & Lynda Melican Melican on Google
โ โ โ โ โ We have used House of Travel Newmarket 3 times and the first two trips using Tracy went without any issues and were fantastic.
Our last trip to Ireland, Scotland, Helsinki and Russia which was fabulous, but we felt the customer service from Erica was somewhat lacking, with 3 issues that couldโve been handled faster and better.
1) Overcharged for Rental car drop off - now resolved with credit from HOT Newmarket.
2) Felt scammed over Peregian pre and post accommodation and never really resolved by HOT Newmarket - will never book a Peregian Tour again.
3) Worst possible customer service on our Qatar Business Class Flight Auckland to Doha, and received a couple of bottles of champagne, which hardly offsets the upgrade costs.
Erica never seemed to interested in asking about our holiday and only tried to resolve our issues after my persistence - will never use HOT Newmarket again, and have already booked our next tour thru another company.
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