Hunters Corner Medical Centre - Papatoetoe
3.2/5
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based on 8 reviews
Contact Hunters Corner Medical Centre
| Address : | Hunters Corner Medical Centre 26 Hoteo Avenue, Papatoetoe, Auckland 2025, New Zealand |
| Phone : | π +977897 |
| Postal code : | 2025 |
| Website : | http://hunterscornermedical.co.nz/ |
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Patrick S Faalogou on Google
β β β β β Dr Peter Jiang cheers for always going above and beyond for your patients. We arrived late today and he still went out of his way to see my son. A very knowledgeable and empathetic man.
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Don Campbell on Google
β β β β β Used to be great but now just is a total disaster from start to finish.
I am now looking for a new doctor as are other friends and family who are at the same practice.
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Mia McConnell on Google
β β β β β Receptionist is terrible can't hear her at all..can't ring too make regular appointments line always busy..
Worst medical center I have ever been too
Drs aren't nice either not sympathetic too my condition that has NO..cure
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Vee Roberts on Google
β β β β β The best medical centre that my family have had the privilege to be apart of. We moved out of Auckland and miss their Exceptional care and service by all members of their staff. Helen is wonderful, always welcoming and caring. Carol, a great nurse and Philipa Johnstone a superb family doctor, who is empathetic and understanding.
We have moved to New Plymouth and cannot find a medical centre such as this gem.
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Vipul Rawat on Google
β β β β β I gone thru my worth experience. But i guess i am not the only one who is talking about customers service and call delays by reception. My mother fell at work so she was complaining about pain on her chest and shoulderβ¦ i took her to GP so she was booked. I can understand that but then if GP booked for 2-3weeks. Secondly, then they suggested me to take her to White cross. After that i sort everything out from white cross Otahuhu. Thanks to those guys. Just Today, i need a medical clearance certificate for my mother so she can show at her work and it took me whole day with very rude behaviour of one of the nursers at evening.
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ata m on Google
β β β β β My family have been with this medical center since Dr Koelmeyer moved to this facility and we have gone through 3 gp's here. I would recommend it, however, I've been trying to call the line to book an appointment but the line has been down. Disappointed as I think it's a pretty decent center now, but there's no news anywhere or alternative line for me contact.
I see I'm not the only one who has an opinion about the receptionists as they are the face of the center.
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LH on Google
β β β β β Firstly the receptionist sounds miserable over the phone. She doesnt sound happy at all, and to top it off she is very quiet making it hard to understand what she is saying. Secondly she does not know how to pass on information or call back like she said she would. This has happened twice now. I recieved a txt message saying to collect medication and was given the wrong one after i specifically asked for an alternative. Wasted my time. Not sure if these guys actually care about my daughters needs. Im not happy with the service!
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C P on Google
β β β β β I finally changed doctors today. I rang Hunters Corner Medical Centre 3 times today. The first time someone hung up, the second time someone cut the line while it was ringing and thank god, the third time they answered. The receptionist has a rude and unhelpful attitude, she could not help me find a suitable booking. 2 weeks is a ridiculous period to wait to see a doctor. I asked if I could be on the waiting list if there were any cancellations and her response was "thats too hard. The phones are too busy". So she is well aware the phones are ringing but cannot be bothered to pick up. It is not that hard to tell customers to please hold but completely ignoring the call is unacceptable. A receptionist should not be asking why I need to see the doctor as this is a confidential matter. My family has visited this practice for the last 30 years and I can't believe how poorly it is now operating and not to mention they make you wait sometimes over an hour from your booking time to see the doctor. Absolutely ridiculous, I hope they are able to view these reviews and recognise they need to make a change.
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