IndieYum - Indian Kai - Mount Roskill
4.6/5
★
based on 8 reviews
Contact IndieYum - Indian Kai
| Address : | IndieYum - Indian Kai 501B Mount Albert Road, Mount Roskill, Auckland 1042, New Zealand |
| Phone : | 📞 +99 |
| Postal code : | 1042 |
| Website : | https://indieyum.co.nz/ |
| Categories : |
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Arthi Comrie on Google
★ ★ ★ ★ ★ Great chicken Manchurian but please was your rice. All the Indo Chinese fried rice was really bad as it wasn't wasbed and not fully cooked. I like their food so I thought it might be a one off, so I have ordered tgis multiple times but it is the same. PLEASE WASH YOUR RICE!!
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J Kaur on Google
★ ★ ★ ★ ★ Indie Yum just opened in our neighbourhood and today we got to try their yumm food.
We have tried their Chicken tikka & Chicken tikka masala with tandoori roti & Lachha parantha and no doubt everything was so scrumptious. On top of that customer service was ultimate by owners itself. We highly recommend to try them if you live in Mount eden, Three kings or nearby. Do not forget to try their dessert.
P.S Gulab jamun were soft & delicious.?
A big congrats to Leena & Sohit for their new Endeavour.
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Alok Gohil on Google
★ ★ ★ ★ ★ Chef special Kadhai Chicken was yummy as usual. Very friendly owners. They have great lunch specials. Should check them out. Don't forget to have a delicious cup of tea afterwards.
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Raoul Collings on Google
★ ★ ★ ★ ★ Very disappointed. Ordered the chicken tandoori which was dry. Other dishes included a chicken vindaloo, bombay aloo and a chicken tikka masala. All were smothered in a creamy tomato sauce, nothing to what was described in the menu.
I won't be going back there.
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Thanuja Nadun Amaraweera on Google
★ ★ ★ ★ ★ ordered via menulog.food was tasty but kind of expensive than other indian resturants. ordered chicken tikka masala main and garlic naans .we got very small amount of curry and chichen on it and naans also were very small.
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adesh pal on Google
★ ★ ★ ★ ★ They have Indian and indo Chinese menu.We order platter indo Chinese veg it was just taste same of every item no difference in any item.just ok
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Vinay Kanojia on Google
★ ★ ★ ★ ★ Was skeptcial, however thought lets give them a try.Very disappointed,not ordering again.
Ordered Schezwan chicken fried rice and prawn biryani.
1) Schewan Fried rice had hardly few chicken pieces; spice level was ok. Just white onion & cabbage with red color.taste was average.
2) Prawn biryani was quite dry-it tasted more like a pulao.
Overall comparatively bit pricey.
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Ruairi Swann on Google
★ ★ ★ ★ ★ Atrocious customer service. The person who answered the phone at 8pm on Friday evening just doesn't give a toss about their customers.
EDIT: in regards to your response, I called twice. The first time, the person hung up the phone prematurely, in the middle of me saying "Thanks for your time". The second time, there was absolutely no genuine apologies or empathy for the situation. I disagree that they were polite or humble. It was a complete hand washing of the situation / accountability, without any compassion whatsoever. I'll not be using your restaurant again. Shame to lose business in a genuine economic crisis due to a lack of basic customer service, regardless of who is able to resolve the situation.
Here's some suggestions for next time.
1. Don't prematurely hang up on your customers.
2. Acknowledge the long delay in preparing the order.
3. Be genuine in your apologies.
I suggest you listen to both calls, not just the second one.
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