Ingham Prestige - Te Rapa
4.4/5
★
based on 8 reviews
Contact Ingham Prestige
| Address : | Ingham Prestige 450 Te Rapa Road, Te Rapa, Hamilton 3200, New Zealand |
| Phone : | 📞 +7889 |
| Postal code : | 3200 |
| Website : | http://www.mbinghamprestige.co.nz/ |
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Neville Mark on Google
★ ★ ★ ★ ★ Great service and staff
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Louisa Cheng on Google
★ ★ ★ ★ ★ Excellent customer service !
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Brett NZ on Google
★ ★ ★ ★ ★ Great service, not quick to assume character based on appearances.
Went to look at a new vehicle, had just been ignored at previous yards as was in jeans and Tshirt and with a young kid along with me.
Was given a level of service above and beyond, even offered to help locate the model I was after as they didn't have it there.
10/10 would highly recommend
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Helen Oakden on Google
★ ★ ★ ★ ★ Dissatisfied, agent not get back to us. Have since purchased else where. Not good
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Martin Street on Google
★ ★ ★ ★ ★ Had my car serviced at Ingram and have since contacted three times for more details on the work that needs to be done. Each time been told I will get an email and or call to talk it through and get a quote to book it in and each time radio silence.
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Caz Stevenson on Google
★ ★ ★ ★ ★ Thanks for explaining the work that was done. Awesome friendly staff. Great service.
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Alssa663 on Google
★ ★ ★ ★ ★ Took my car in because it keeps stopping at lights, roundabouts, giveaways. Described the problem (start/ stop function), car just puts itself into neutral while driving at slow speeds or if idle.
Mechanic told me could be cops driving past or my car garage remote interfering with it. I was very concerned driving my car as it would randomly stop at places which was a huge safety concern. Mechanic kept saying it’s fine. Called multiple times and took my car in for a WOF/ ask about this specific issue.
I had to YouTube/google the problem myself. Which was attributed to the auxiliary battery needing to be replaced which I did myself! Issue completely resolved. I would expect “Mercedez Benz” the official dealership in Hamilton to understand and solve these problems better and know what to look out for.
I would give a 1 star rating but the reception team in all honesty is super helpful and understanding. In regards to the mechanics, I would be reluctant to ever service my car here again. Not only did they give the wrong advice but they potentially put myself in danger while driving and other drivers on the road.
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Matt Reid on Google
★ ★ ★ ★ ★ Purchased a preowned ML350 from Cameron at Ingham. Very good sales process, not pushy, good communication. We were able to do business based on Ingham doing a few extra things for me which they did promptly which was appreciated. Pickup of vehicle was nice & easy and had a follow-up from salesman the following week.
This car was one of their older models but was still very well presented, and little things like a gift box & full tank of gas always is appreciated.
Will definitely go back when looking for our next Benz, plus recommend to others.
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