Inspire Real Estate | Auckland Branch - Ellerslie

Robbie has been our property manager for nearly a year now and he does a wonderful job of managing our expectations and the tenants. He is very understanding of the landlords point of view and is also effectively empathetic when understanding and dealing with our tenants. If any negative circumstances arise Robbie is quick to email or call us an we appreciate that proactive approach.

We first had robbie he was an excellent property manager then we had Gina and she was great as well. They seem to hire amazing people at inspire property that have great energy and customer service I highly recommend this agency. Thank you guys.

Zoard is a fantastic property manager. He is always available if I need him, he sorts any issues swiftly and without fail and clearly has a great relationship with my tenant. I don’t stress at all thanks to him. I would recommend him to any landlord who wants someone to take care of everything and take away all stress .

We have used their service for little over 2 years for our rental property in West Auckland and to say we are very disappointed with their service is an understatement. These guys have no initiative, not competent at their job at all, not customer focused at all, try to do as little work as possible and we had to always be the first ones to find out any issues with the tenant or the property. Being with these guys was most stressful and made us think what even is the point of having a property manager if we have to do most of the managing.. We had too many issues with them to type it all out here but if anyone wants to hear the full story, message me and would be happy to share all the details. Needless to say we have now moved on from Inspire and we are much happier with our new property management company.

Cali Smith to use her birth name, and not Kellie Smith, Kelly Smith or Kelly Vienna, which are at least three pseudonyms she goes by was the property manager of a boarding house situated above a bar at 91 St Andrew Street, Dunedin where I was a tenant, and, where she previously resided. In my limited experience of property managers, she is by far, and away the absolute worst I have ever had the misfortune of dealing with. During my brief tenure there that was cut short by a no-cause eviction, which was out of the blue (and groundless) she revealed herself to have sociopathic tendencies, lie pathologically, show no humanity, let alone any empathy, as well as be vindictive and malicious. Furthermore, I hold her wholly responsible for the theft of $5595 in cash from a storage room that should have been safe and secure. My money will never be recovered. Not content with that she then put the boot in by notifying me that unless I moved all belongings out of said room and into my bedroom, I would be charged an extra $20 per week. Up to that point there had never been an issue with them being there. After, moving out and in her last communication to me, she stated there was a trespass notice with my name on it and threatened to have me trespassed from the building, if I went anywhere near it. Understandably, I had no cause to go back there, much less drink in the bar downstairs. So, it served no purpose other than to flex her muscles. I texted Anyos Gonczy, owner and general manager of Inspire Real Estate at least twice and tried to get hold of him by phone when it became apparent, she was going rogue. He never replied. After moving out I had a lawyer draft a Notice of Demand for Stolen Money letter a copy of which was sent to Lisa Johnson, executive assistant to Anyos Gonczy with the intention of trying to recoup my money (through the Disputes Tribunal), however, unbeknown to me Cali Smith was managing the property on the side, and therefore didn't involve Inspire. In spite of that, Lisa Johnson showed no sympathy for my situation. When, it emerged trying to recoup my money would prove to be too difficult, I contacted Lisa Johnson to enquire, if they had provided Cali Smith with a reference, and if so, were they still willing to honour it in spite of everything that had taken place, but she never replied. This review details only some of what occurred, and there is at least one other former tenant who was on the receiving end of her abuse. The conduct of Cali Smith, and Inspire Real Estate is indicative of everything that's wrong with the industry (i.e. no regulatory structure and limited accountability) and until the Government brings them into line it will only continue.

Marion has promptly arranged an electrician and plumber to fix the hot water issue at the property we are living in. The work has been done in less than a day!!! :) Highly recommended

Zoard has been a fantastic property manager for us. He is super-responsive, and gets onto any issues immediately. He is friendly, professional and capable. We would absolutely recommend him!

Zoard and supporting Team have been simply excellent. Always kept us informed of status of properties, inspections were thorough and the tenants managed. We never had any cause for concern, communications were prompt and courteous. Thanks Inspire. Recommended A+