Instep - Christchurch Central City
4.4/5
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based on 8 reviews
Contact Instep
| Address : | Instep Unit B/569A Colombo Street, Christchurch Central City, Christchurch 8011, New Zealand |
| Phone : | π + |
| Postal code : | 8011 |
| Website : | http://www.instepfootwear.co.nz/ |
| Categories : |
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Kate Yates on Google
β β β β β BEWARE: entering this store may cost you!!! Gorgeous, high quality children's shoes, great staff, very friendly, they will size your child's foot properly to make sure you get the right fit
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Anja KoΕ‘ir on Google
β β β β β Staff is really friendly and they know their business so really help with advice. High quality shoes, a little pricey, but they have a lot on sale most of the time so it's easy to find something at a good price. Highly recommend!
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Katharine Sheppard on Google
β β β β β Instep is the best place to go for kids shoes in Christchurch! Always get exceptional service here, so good to get good quality shoes/sandals/socks of all sorts that fit well and last much better than the more disposable options out there. And their loyalty program is very worthwhile. Thanks for being here!
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Francesca Pooley on Google
β β β β β Such lovely helpful staff, they were amazing with my two year old terror! Awesome range of footwear and lots of recognisable brands, perfect for kiddies shoe shopping!!
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Donna Evans on Google
β β β β β We visited instep for our daughter's first pair of shoes. The staff her were so helpful and patient. They took time to measure her and recommend shoes based on her age and stage of walking. There was a good variety of shoes to choose from. Will definitely be back.
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s s on Google
β β β β β Friendly attentive staff, good recommendation on shoe style but I'm a little worried about the size they recommend. We've just moved to Christchurch from Wellington, our wellington shop told us to get size 22 when we get our baby winter shoes. The wellington shop had open feet sample shoes to let kids try on to get the best sizes so the size they measure must be precise. Whereas here they use a size chart that reads size 5 that then convert to bobux size 21. It's hard sole and leather boots so it's hard to push down near the toes to feel where they are. We will find out in a little while if the size they recommend is correct. The customer service is above standard.
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The size ended up to be perfect and we are onto our second pair here already! Again, wonderful staff and knowledge, it's a great feeling to have someone you know you can trust, thank you instep. My highest recommendation :)
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Emma O'Neill on Google
β β β β β Staff do not seem to know what they are doing. Seemed oblivious that childrens shoes have width settings and unhelpful in reassuring that the shoe chosen is the correct size. Basically it is a shop that sells shoes with a measuring gauge in it. Don't expect any help ensuring the shoe fits properly. Shop assistant seemed more concerned that toddlers were touching things in the shop. Welcome to the world of children! They touch things! Wished I'd asked why on earth this person wanted to work/ run a children's shoe shop since they did not seem to have the first clue about what that actually involves. Avoid.
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Owen Bao on Google
β β β β β Customer service was good - the sales lady was attentive and listened to my problem about the last two pairs of shoes I'd purchased for a destructive three year old boy with a tendency to ruin the front toe cap of his shoes within a day. She sold me a pair of Clarks shoes that were on sale. I'm happy that these shoes are still intact after four days and looking in great condition. Would definitely shop here again as this store has a better range of shoes for toddlers/pre-schoolers than other stores.
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