K'ROAD MEDICAL CENTRE - K'ROAD MEDICAL CENTRE 345 Karangahape Road
3.7/5
★
based on 8 reviews
Contact K'ROAD MEDICAL CENTRE
| Address : | K'ROAD MEDICAL CENTRE 345 Karangahape Road, Auckland 1010, New Zealand |
| Phone : | 📞 +97 |
| Postal code : | 1010 |
| Website : | https://kroad-medical-centre.business.site/ |
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Nakata Taka on Google
★ ★ ★ ★ ★ I was so disappointed at the service, no professionals over there, especially a receptionist was rude and didn't know how to deal with difficult situations. I wouldn't come back again or recommend it either. I've already applied for a new GP.
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Alistair Niven on Google
★ ★ ★ ★ ★ I came from a reference from another medical provider, I was able to get a consultation on the same day, there were only a few minutes delay from my booked consultation time. Dr Chand was very though and quickly agreed with my prognosis and after tests referred a medical remedy. I was quickly repaired and could only recommend to the highest level the service and quality of this medical centre.
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Robin Johnson on Google
★ ★ ★ ★ ★ Absolutely worst experience i've had. Out of 53 reviews Dr Chand has 25 ONE STAR REVIEWS! Some people saying she ruins lives! OUTRAGEOUS!
That's an absurd number but for good reason.
Not only did her receptionist Courtney condescendingly expect and suggest I should call HER back to find out if I could get a referral but Dr Chand was absolutely so rude after giving me a diagnosis I didn't need.
I wasn't listened to in my appointment and I left feeling condescended to and uneasy.
I told Chand I needed to see an specialist for my issue and not a nurse and when I did as she said anyhow, The nurse I saw then said I didn't need to see them regarding the issue, Thank goodness the nurse didn't charge me.
Chand further went on to challenge me when I called. back to get the referral I originally asked for when I was speaking only facts she became highly defensive for no reason spouting on about her personal endeavours as an ENT.
My issue isn't predominantly with the mistake she made or the diagnoses but how it was handled and the administration and as A BDM I can tell you first hand K'road medical is just a mess.
They still use old and antiquated filing systems and their website is rubbish and as you can tell by the unprofessional response FROM K Road medical to the other one of many 1 star reviews before me there is PLENTY of Ego here and no willingness to take accountability so beware.
I should have known better than to see a Dr at that terrible location in that terrible place that looks like it's a time travel back to the 70's. You get what you pay for.
My advice is stay far away.
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The Turning Point NZ on Google
★ ★ ★ ★ ★ I am the Director/Founder of The Turning Point (TTP) we are are Drug and Alcohol rehabilitation centre here in Auckland, as part of the service we offer a residential/community based detox along with a rehabilitation program.
Our medical team comprises of 2 contracted registered senior nurses who are both also contracted to the WDHB working at Pitman house on a regular basis and Dr Chand. The Turning Point NZ has now been operating some 8 years in the feild of addictions.
Dr Chand has now been associated with TTP for approx 3 years and has become a valued member of our team with her many years of addiction experience at all times she has displayed compassion & empathy towards our guests and at all times prescribed in a responsible manner.
Our guesst have come love and respect Dr Chand along with Courtney in reception who always has a smile on her face warmly welcoming us each time we visit.
From us all here at TTP we would just like to thank you Dr Chand & Courtney and look forward to our ongoing relationship in the years to come.
I have no hesitation in recommending Dr Chand and her team.
Peter Dawson
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Kate Shipley on Google
★ ★ ★ ★ ★ Dr Chand has been my doctor for 6 years now, and she is great. She’s easy to talk to, very welcoming and makes me feel comfortable. The reception staff are also lovely.
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Peter Dawson on Google
★ ★ ★ ★ ★ Some 3 years ago I made a decession to change doctors, in disscussion with a college who works for WDHB Dr Chand was recommended due to her experience not only as a GP but her understanding of addiction. I am 62 years of age and have now been in recovery approx 9 years.
From my very 1st visit and introduction to K Rd medical centre I have continuously been made to feel important but also treated with respect and dignity, treatment never displayed by my previous Dr.
In late January I was diagnosed with major heart problems and underwent open heart surgery on 26/3/20. I believe if it had not been for Dr Chands foresight and immediate actions in arranging my surgery I may not have been here today.
Not only did Dr Chand and her team guide my through this ordeal in a loving and caring manner but her continued follow up post surgery has made the whole experience so much more bearable. Courtney continues to follow up within 24 hours after each appointment to this very day, not often can I say someone has exceeded my expectations but Dr Chand and her team do this on every occassion.
If your looking for a doctor that goes beyond their duty of care look no further.
Thankyou Dr Chand & your team.
Regards
Peter Dawson
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Leah Fotu on Google
★ ★ ★ ★ ★ First time they allowed me to come in and bring my son yet it was last minute! Again they never fail to help me after I had called my own gp who said for me to wait an hour for a call back and I said he needed to be seen as he was at the gp and transferred to starship hospital two weeks ago back here again they are willing to help ❤️
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Erin Cho on Google
★ ★ ★ ★ ★ Worst experience ever. Dr Chand was very rude and did not show any empathy towards patient or caregiver who are going through a difficult time in their life.
We did not get any help from this medical centre. But we were charged $55 for being scolded by her.
Her attitude and what she told us were very hurtful.
*edit: the medical centre just replied that we have not met but we have! I even have the receipt with me just in case this happens
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