Labtests - Auckland CBD
4.4/5
★
based on 8 reviews
Contact Labtests
| Address : | Victoria Park Market Collection Centre, Labtests 95 Union Street, Auckland CBD, Auckland 1010, New Zealand |
| Phone : | 📞 +97799 |
| Postal code : | 1010 |
| Website : | https://www.labtests.co.nz/collection-centre/victoria-park-market-collection-centre/ |
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Andrea Tan on Google
★ ★ ★ ★ ★ Don’t go here! Go to different branch instead. Very rude staff!!! The Philippine girl who took blood sample is very rude and doesn’t even know the meaning of customer service. She should stay at the back area as she’s not fit in the front. No wonder some comments here are referring to Philippine staff being rude! Change and train your staff on how to deal and care with patients. Philippine staff are just chit-chatting around while we’re inside the room.
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Tiina R on Google
★ ★ ★ ★ ★ Visited in early December and didn't know doing a blood test could be such a poor experience. My arm was bleeding and painful for hours after and turned blue for a week. The nurse didn't disinfect after the test and the drawer where the cotton pads were mixed with other items, did not look sanitary by any means. I've visited another Labtests in January and everything was quick, smooth and very professional
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Samantha on Google
★ ★ ★ ★ ★ Went here today after reading the good reviews. I’ve had blood taken at Milford and northcote and didn’t have great experiences.. bruising etc. But this lab tests was the best experience I’ve had! Such friendly and professional staff. Worth the trip over the harbour bridge for sure! :)
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Mosa Jiang on Google
★ ★ ★ ★ ★ The best and the most efficient lab, good environment good staff here
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A on Google
★ ★ ★ ★ ★ I went in for a blood test this morning,
Tanya served me in room 3.
She was very professional and kind
The process didn't hurt one bit
5/5 stars
Highly Recommended!
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Madhav Lamichhane on Google
★ ★ ★ ★ ★ I wish you guys don't need to meet that Philippines girl when you visit this place. She've got the worst customer service ever. She shouldn't approach the customer. So rude, yells at people
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Weeda Lostitmonton on Google
★ ★ ★ ★ ★ I went in for a blood test today. The staff were friendly and was always checking if I am doing fine. Easy and quick process. Very good service.
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Grace Dobbyn on Google
★ ★ ★ ★ ★ I get blood taken fairly regularly, so I rarely think about what it might be like for others who don't have tests often or who have anxiety about getting blood drawn. I was really impressed by the questions Kim asked me today to ensure I was comfortable. For instance, she asked me if I would feel okay to check my details on the labels on the blood tubes 'as is' or whether I'd like her to cover the tubes so I didn't have to see the blood. I think that was really thoughtful and considerate - it wasn't something I'd thought of before! - but of course for some people that would be a really big deal and it's awesome that Kim is so attentive to those potential needs. Thank you!
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