Lexus of Auckland City - Grey Lynn
4.6/5
★
based on 8 reviews
Lexus of Auckland City | Experience Amazing | Lexus New Zealand - Lexus.co.nz
The Lexus Auckland City philosophy of ‘The Pursuit of Perfection’ challenges us to provide our discerning customers with the joy of driving the highest quality, best-engineered vehicles, along with outstanding personalised customer care.
Contact Lexus of Auckland City
| Address : | Lexus of Auckland City 29 Great North Road, Grey Lynn, Auckland 1021, New Zealand |
| Phone : | 📞 +977 |
| Postal code : | 1021 |
| Website : | http://www.lexusofaucklandcity.co.nz/ |
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Marie Prendergast on Google
★ ★ ★ ★ ★ Best service when replacing windscreen. Car even got a wask. Thank you
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Bensy Mathew on Google
★ ★ ★ ★ ★ Excellent service, went out of their way to accompany me and find me a quiet place to conduct an urgent zoom meeting while I was waiting to get my car fixed. Amazing team!
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Javed Basha on Google
★ ★ ★ ★ ★ Okay so I’ve never been inside the showroom before, but I needed help with my Lexus, I called Lexus of Auckland, swear for the first time ever, and a sales rep Ben answered, honestly he’s probably the best sales rep I’ve ever talked to via phone call for the first time, helped me professionally and friendly over the phone and gave me peace of mind. Definitely recommend this place, if they treat their customers like PEOPLE over the phone, then I’m sure they will treat their customers like PEOPLE in person, unlike other car dealers that treat customers like a “money bank” and then they don’t care about them once you make a purchase. Thank you once again Ben, I appreciate you brother.
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warren mills on Google
★ ★ ★ ★ ★ Great cars with great deals. Just a pity no-one can help with the technical questions on a Sunday.
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Conor Morrison on Google
★ ★ ★ ★ ★ In terms of servicing, They seem to do good thorough work but push fairly hard to get premature servicing done.
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Bo Manoonpong on Google
★ ★ ★ ★ ★ Good sales person. Nice car.
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Jayden Rai on Google
★ ★ ★ ★ ★ We came here and bought this Dark green new Lexus UX for my grandma and I was so excited that my grandma got a new car for her birthday, Oliver was so helpful as he was demonstrating my grandma how to use the features in the lexus UX. I had a lovely experience here because Matt the sales person is a very cool man and I love the lexus cars and suvs as they are so beautiful and amazing models ❤, what a fantastic exprience here,
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dan pilli charles on Google
★ ★ ★ ★ ★ Well Done you !! Engela Pretorius !!
Having a broken lock nut and a Screw firmly lodged in my front tyre of IS250, I was running from pillar to post to purchase a lock nut to get the tyre off to get the puncture fixed! Following a members comment on Facebook wall of Club Lexus advising me to go to Lexus showroom in Auckland City, I ended up on Engelas desk on a very gloomy rainy day!!
RIght from the get go, Engela took charge of the situation, offered me a cup of coffee, checked with her foreman if they had the part and time to provide service, drew a Blank. She then approached the parts person to try and source it locally. No luck, then some luck with getting the said part in 12 to 15 weeks time !! Not an option. Engela then suggested trying the local shops dealing with tyres. Made a few calls and drew a blank. She offered me a cup of coffee for the second time.
At this stage it was the last thing on my mind but the first thing I needed. I still decided to brave the rain and head off. Engela ushered me to the door and as I was getting in the car she said could we go back in for a moment....she had a brain wave of some sort ! She then proceeded to make calls to experts who could help with removing the stud at the good old fashion methods when all else fails! We were in luck. Job done, She even fixed an appointment over the phone with someone not even remotely connected with Lexus! Dis someone I hear " going above and beyond the call of duty '?
Relieved I took her up on the coffee and she even got me a Lexus Bikki !!
Well done the Team at Lexus Auckland City !! May your tribe increase.
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