Living Waters Spa at Taupo DeBretts - Hilltop

4.3/5 based on 8 reviews

Contact Living Waters Spa at Taupo DeBretts

Address :

Hilltop, Taupō 3330, New Zealand

Phone : 📞 +77889
Postal code : 3330
Website : https://www.taupodebretts.co.nz/spa
Categories :

Hilltop, Taupō 3330, New Zealand
M
Madelyn Dillon on Google

Rescheduled our original appointment 48 hrs before to one day later. We were offered either 10 or 11 am. We opted for 10, and we're told we were all set. When we arrived, we initially we told that they had no record of the rescheduled appointment. Then told that they did show it, but it was cancelled by someone at the spa; reason unknown. They were unwilling to call in a therapist to meet their obiligation. Would've rated zero, but, after we asked, they did let us soak for free. make an appointment at your own risk!
S
Surya DnB on Google

+ Thermal hot pools are always enjoyable - No indication of water temperatures at pools - Could use some maintenance - Water park is not worth the extra cost (at last not for adults) - Water slides are scarily fast for adults (because they weigh more and thus go faster) and feel unsafe because of it
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Leanne Parsons on Google

I booked a couples massage with my sister yesterday, her massage was extremely good with her massager asking if the pressure was good and if she was hitting the problem spots. However my massager didnt ask and when i asked for the pressure to be increased she didn't. She ignored my problem areas and my spots were left untouched. I dont know if she was saving herself for a busy day as we were the first massages booked. My experience was extremely disappointing with what i would describe as a rub down rather than a massage.
R
Rhod Murray on Google

Difficulty tracking online purchase of gift voucher.Eventually recieved the day before birthday.
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Nicola Ballantyne on Google

Thank you so much Gemma worth the 2 hour drive just for a massage will definitely be back
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Jayne Steele on Google

Return visit, had lovely spa treatment from Charlotte today, warm friendly staff , appreciated the extra touches towel for use in the pools and return pool visit voucher, will be back
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Phillip McIlhagga on Google

Excellent massage with Gemma who was very skilled and gave a great relaxing massage. Wished I had booked one of the treatments as well
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Rachel Knight on Google

Booked 3 days in advance for 1hr treatment, telephone call day before to confirm which was great. Arrived for treatment to be told therapist was sick, and they had tried to call, no record of call. Offered free soak in the pools for which I already had as a pass, and would have received with treatment anyway. Sorry but when you plan your days around bookings this is really disappointing, would not recommend.

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