LPM Property Management - Te Aro
3.2/5
★
based on 8 reviews
Your Personal Experts
We are big enough to provide every service you would expect and more from your property manager, but small enough to pay personal attention to each property. We have the expertise needed to ensure compliance and insurability.
Contact LPM Property Management
| Address : | LPM Property Management 271/277 Willis Street, Te Aro, Wellington 6011, New Zealand |
| Phone : | 📞 +87 |
| Postal code : | 6011 |
| Website : | http://www.lpmproperty.co.nz/ |
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Leons Lioness NZ on Google
★ ★ ★ ★ ★ We moved out after renting the property for three years. We were excellent tenants. Never missed a rent payment kept the place in good order. They then got greedy and increased the rent in one whopping hit of $100.00 dollars a week after two previous rent increases. We were so disgusted that we moved out and found a property that is more value for money and fifty dollars cheaper. Until they got greedy they were exceptional landlords always fixing stuff on time and very professional and friendly. However greed always wins out in the end or does it? The house we rented, they now cannot keep long term tenants because no one can afford the outrageous rent. If they had increased the rent in small amounts yearly keeping the rent at an affordable level we would still be there.
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David Evans on Google
★ ★ ★ ★ ★ Lived in a rental for approx 4 years with LPM as the property manager. Always immediately responsive to any issues and the three monthly inspections were appreciated. Found the team professional, adaptable and able to provide good advice. Final inspection was handled well and went without a hitch. Thank you =)
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Mukul Sharma on Google
★ ★ ★ ★ ★ They will try to do anything to keep your bond money. We have had multiple un-notifed viewings directly in our rooms where the contractor damaged the rooms and property and nothing was done about it. Now they are asking us to pay.
We left two keys behind and vacated the flat a day before lockdown in August. We called the admin and asked her if it is okay to leave the keys on the door as it will be difficult for us to handover the keys. She acknowledged and accepted.
A month after lockdown. We received an email in which they are asking us to replace the locks as the keys are lost. Other kind flatmates told us that their agents took the keys with them.I tried to contact LPM and multiple times to discuss the issue on phone directly. Lady at reception was extremely unprofessional and asked us to stop calling and literally bullied us by making comments such as " what do you want" after every question.
Seperate matter: we moved in around Feb 2018. Upon arrival, we were asked to shift to another room as the owner decided to extend the stay of an air bnb guest staying in that room. We were compelled to say yes. They gave us a tiny room with an Inflatable bed for 2 weeks and charged us 250 pw after changing our tenancy.
They guranteed us of internet included in the rent. We had no internet for weeks to months. They refused to take any action and rather advised that internet is complementary only and does not have to be provided. For months we never saw anyone attend the site to troubleshoot the issue. Yet they stated that they are taking action.
Happy to give anyone proof of this. Feel free to contact me.
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Ana-leise Edwards on Google
★ ★ ★ ★ ★ Highly disappointed in my experience with LPM. I have always been a great tenant who keeps the property and home well maintained. I have two children.
Not so long ago, I woke up to a property inspector knocking on my bedroom door. He had been inside my house while I was napping before work, conducting an illegal unnotified inspection. I complained to head office but did not take further to tribunal. Now I feel as though they are trying to push me out. I have been in my rental for 2 years and never had an issue. Had an inspection yesterday, home was in pristine condition, clean tidy and I even mowed the lawns and trimmed the hedges. I received a 14 day notice with threats of the tribunal to clean my oven and rangehood. These appliances are only very slightly greasy, nothing major. It was not mentioned that the rest of the property was very clean. This seems outrageous and uncalled for and I believe they may be strategically trying to push me out of my tenancy. Perhaps because of the complaint I had made. I truly value having a clean home to raise my children in so I am just left feeling so disheartened and disappointed.
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Caroline McGlynn Tran on Google
★ ★ ★ ★ ★ What an absolute delight it has been working with Gina Stanford as we looked to secure rental accommodation in a very tight Wellington market. It really did feel as if she was working for us as well as the owner, and that in itself is remarkable.
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Jason Walker on Google
★ ★ ★ ★ ★ As an owner that was with LPM from the start I can say without any doubt they are a scam. They do not communicate, they obfuscate in 3 plus years they never once proactively communicated with me not even sending me yearly accounts or inspection reports. Their systems are appalling and I had to chase them for everything. The amount of my money they spent without talking to me to keep things easy for them is appalling new heater, new fridge, painted an internal wall all without talking to me or even telling me after. Given I intend to move back into the apartment in the future being left out of these decisions is appalling. I've caught the owner in two blatant lies and experienced no professional service only grift. Frankly I do not think they should be allowed to conduct business.
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Helen Phillips on Google
★ ★ ★ ★ ★ LPM property management have made not only our tenancy time awful, but our move out process an absolute nightmare. When moving into the property, it was absolutely filthy and full of mould. Not only were they unresponsive with any queries or issues we had when we were living in the rental, our property inspectors were rude and condescending. Once we moved out, we were charged with a cleaning bill before we were given the option to dispute, and were told we hadn’t cleaned several things that we had, or were not possible to access. We then checked three times to make sure we were fully complete with our rent payments. Two months after moving out, we had heard nothing about our bond return, and were then sent an email stating we owed 600 in rent when we had been told three times we didn’t. When calling up to dispute the lady was rude.
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Sean Cadogan on Google
★ ★ ★ ★ ★ LPM are fantastic. After having a run of chappy property managers, it was a joy to have the LPM team be the property managers of the place we rented. Whenever there was an issue, the quickly and efficiently made sure someone came out to fix the issue. Even something as simple as having some warning before property inspections was awesome. The team were friendly, both property managers and team at the office as well. Would recommend tenants hope that they have them as property managers and would recommend to those seeking a property management team for their own places!!
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