lululemon - Auckland CBD
4.3/5
★
based on 8 reviews
Contact lululemon
| Address : | Commercial Bay Shop 46/7 Queen Street, Auckland CBD, Auckland 1010, New Zealand |
| Phone : | 📞 +97 |
| Postal code : | 1010 |
| Website : | https://www.lululemon.co.nz/en-nz/stores%3FstoreId%3D55104 |
| Categories : | |
| Description : | High-end yoga-focused chain featuring stylish athletic wear & accessories (most offer free classes). |
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Eugene Marshall on Google
★ ★ ★ ★ ★ Lululemon items are without doubt the most comfortable things in my wardrobe. But what I truly love about this place is the super friendly team. I've been here a few times and have always received the best possible service.
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Laurianne English on Google
★ ★ ★ ★ ★ Excellent service, the young lady that helped me was knowledgeable of the products, friendly and welcoming. Can't wait to go for a run in my new Invigorate HR shorts!
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Justine Pillay on Google
★ ★ ★ ★ ★ I was really pleased with my experience here! Despite being quite busy, the sales rep Maddie was all too happy to offer some recommendations. I’ll admit I found the store a bit intimidating and overwhelming at first but Maddie’s lovely personality and kindness made me feel very comfortable and right at home. Liz assisted me with the fitting and nothing seemed like it was any trouble to her at all. Even the employee outside monitoring the number of people entering (due to COVID restrictions) was an absolute delight. I was nervous that, given the price tag, the sales reps would be a bit uppity but that couldn’t have been further from my experience.
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Fifty Fifty on Google
★ ★ ★ ★ ★ Was very disappointed in the knowledge of the staff. Asked whether they stock Asian fit and didn't get a straight answer except that Asian fit is S, XS. Then got told later that size 4 is the same. Staff member wasn't aware that Asian fit is a different cut with narrower knee and slimmer waist, had to educate them on their own products.
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Brendan Ford on Google
★ ★ ★ ★ ★ Great shop, well set out, comfortable experience. I was soaking up the shop while waiting for my partner, nice seats in shop enjoyed the table at the back of the shop. Lovely clothes but not for me.
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Black Alpha on Google
★ ★ ★ ★ ★ I was looking forward to visit the Lululemon commercial bay store to buy some stuff I saw online but was quite disappointed as the staff completely ignored us or failed to acknowledge our presence even when one staff was standing right next to me checking some stocks and some passing right in front of us. The store is small and we were the only ones in there. I don’t know but normally retail staffers are very welcoming and friendly. This bunch isn’t so I decided to take my business somewhere else.
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R C on Google
★ ★ ★ ★ ★ Good product range. Easy access. Some pleasant customer service assistants yet another seemingly rather self centered upon the importance of looking after herself rather than the customer. After making the effort after a pre contact phone call, to drive into the City, through ASB Marathon traffic, park nearby in Downtown town car park, then walk to Lululemon, while the assistant met me on arrival, could only say she had to go on a break. Seemingly totally uninterested other than her own self importance, we customers were left perplexed and then in a queue to wait for another customer experience Executive. Philosophy remains who is more important? The customer, the customer service staff or adherence to work to rule. Unlikley to want to use Lululemon Queen St again.
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amy wilson on Google
★ ★ ★ ★ ★ My favorite brand! I love lululemon leggings and they always have a spot in my wardrobe. This store has a great selection of training and casual wear also with very well set out and provide amazing service.
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