Mainfreight Transport - New Plymouth - Bell Block
4/5
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based on 8 reviews
Contact Mainfreight Transport - New Plymouth
Address : | Mainfreight Transport - New Plymouth 74 Corbett Road, Bell Block, New Plymouth 4312, New Zealand |
Phone : | π +79 |
Postal code : | 4312 |
Website : | http://www.mainfreight.co.nz/ |
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Trudy Adlam on Google
β β β β β The worst couriers around. Through no choice of our own we have had to use Mainfreight quite a bit and they muck up constantly. We have had issues with 80% of the items sent through them - sent to the wrong town, can't find large items in their own yard, items taking ages (over a week) from one depot to another, won't contact you to let you know its there .... the list goes on ....
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Dimphy de Vaan on Google
β β β β β Seriously disappointed with their service. I don't mind that it sat in the depot for almost 3 days. I wouldn't mind if they called and said we'll be out your way a week from now. But no phonecall, no knock on the door and just sneakily placing it on the roadside? THAT'S not okay! 'we only get paid to drop off at roadside' is not true either. When they saw us walking towards them they quickly got out the last box. I called the supplier and they said that's NOT okay! We would have even agreed to drop off at the shed. We're easy...
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Bronwyn McGarvey on Google
β β β β β They delivered a front loading washing machine to be installed. Ducked out to close the door to the truck and disappeared.
I got help to get out of box. Then found it needs bolts removing and if i do it the warranty is void.
I rang and was told i have to wait 2 days longer for service to fix their mistake.
They said i told them not to. It is a requirement that it is installed by them. Winz made it clear.
After waiting 6 weeks your guys have turned up done half their job and blamed the customer for not fulfilling their contract risking voiding the warranty on a new product.
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Bren & Ants on Google
β β β β β My experiencd having to go to the depot was awesome.
A really nice man helped me with my enquiry and made me feel comfortable in an office full of people.
The warehouse is so clean and tidy and runs like a well organized machine.
Thank you
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Wayne Moroney on Google
β β β β β Easy to access location. Very helpful staff. The covid restrictions limit ease now but hopefully that will change soon.
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edwin dawe on Google
β β β β β This company was contracted to deliver a 90 kg heat pump. The driver was alone and asked me to help lift it off the back of the truck and carry it in to the garage. I was reluctant, I'm 71 years old but it was either that or send it away. As a result I have been incapacitated and on a heavy painkiller regimen for 3 or 4 weeks. The doctors at medicross diagnosed a lumbar sprain. This is how I am spending my summer
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Bevan Coleman on Google
β β β β β Day 14 of waiting for my 20kg package. Took a day to get from Auckland to New Plymouth. 4 days to for it to be allocated to a driver. Sat there for a week .Rang yesterday to find out what's going on . Told it would be delivered tomorrow afternoon. On delivery transport at 11:26am. Been watching my driveway for the last 4hr 44 mins. 5:44 pm . Still nothing. Edit arrived at 7pm . Added two stars for working into full darkness
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Awesomesauce Souls on Google
β β β β β Always receiving items a month late due to them getting orders mixed up or not even shipping in transit leaving the goods lost who knows where. They're not to good with communications either. 1st, 2nd and 3rd call with no answer left me with a very bad experience
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