Manukau Garden Bins - Botany Downs
1.8/5
★
based on 8 reviews
Contact Manukau Garden Bins
| Address : | Manukau Garden Bins 259-091 Botany Road, Botany Downs, Auckland 2013, New Zealand |
| Phone : | 📞 +87 |
| Postal code : | 2013 |
| Website : | https://www.manukaugardenbins.co.nz/community |
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Robert Hales on Google
★ ★ ★ ★ ★ Yea, na. Avoid this awful business. Truly underhanded and disgusting business practices. Do yourself a favour and just don't even go there - I really wish I hadn't. Unfortunately as they already have my name and address I too have now been delivered a product that I neither requested nor want, which they have decided they will charge me for every year from now until death - or probably even after my death the way they operate.
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WaiOra White on Google
★ ★ ★ ★ ★ Prices change without notice. Went from $9 Per collection to $17 per collection for 240L bin. Also, you can only contact them through leaving a message via their website. This is annoying because it usually takes from a week to two weeks to sort out a small issue - something that usually only takes a 5min phone call.
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Robert Paterson on Google
★ ★ ★ ★ ★ I have a monthly bin collection and have found the service useful. Today they left an unsolicited extra garden waste bag with a letter that makes out like I'm benefiting from a special promotion. Devious marketing - I have to log into my account to get the extra bag that I didn't order taken away or they will start charging me for it. Appalling way of doing business. Beware of a company that conducts its business this way. I'll look for an alternative for my monthly collections now...
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Laurence Gulliver on Google
★ ★ ★ ★ ★ They change dates frequently; this is ok. They sometimes email a delivery reminder late the day before pickup; a bit inconvenient. They just left a bag and a letter 'an extra bag on us' which has an annual rental fee additional to the bin fee I currently pay, without me asking for it; totally unacceptable. I now will spend 10min opting out of this otherwise unsolicited service to avoid the annual rental fee.
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Lisa Grogan on Google
★ ★ ★ ★ ★ I do not like this company. It is impossible to contact them, you can't call them, you have to log in to your account for any form of communication with them, and they seem to put up their fees every 6 months with ZERO communication with their customers that they are going to do this. My bin was $9 per collection. Then they started charging an additional $2 for them to put it out at kerbside. I was ok with this. Then they put the fees up to $11 per collection and didn't tell me. Now the latest bill I have got, they have put it up AGAIN to $14 per collection. And again, didn't tell me their fees were going up. I am going to cancel my bin and go elsewhere. I'm done. So over their lack of customer service.
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Bradley Nixon on Google
★ ★ ★ ★ ★ I don't know how these guys are still afloat. We've had more out of schedule pickups than scheduled and now just have to leave the bin out constantly (still get missed pickups). Don't waste your money
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Jesse Juliano on Google
★ ★ ★ ★ ★ These guys seem to have got their act together. They even had a chick on a motorbike rocking up and letting me and my neighbour know to put our bins out because truck coming in half hour. Really appreciate that! Cheap as too.
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Sukhchain Singh on Google
★ ★ ★ ★ ★ Using their Services for last few Years . Started out good but recently their Prices Jumped almost 40% . few times got charged for the Extra Removal Fee Even Bin was on the Kerbside .No Pickups in the Lockdown Level 4 but still got charged . Got charged for the Extra Bin/ Bag , I never asked for . Poor Communication , Just Be Careful and use Some Other Green Removal Company but not Gardenbags , Manukau Garden Bins , GreenFingers ,Gabco Garden Bags & Binsas they are the Same Company with different Websites .
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