Michael Hill Queenstown - Michael Hill Queenstown 23 Rees Street
3.3/5
★
based on 8 reviews
Contact Michael Hill Queenstown
| Address : | Michael Hill Queenstown 23 Rees Street, Queenstown 9300, New Zealand |
| Phone : | 📞 +88 |
| Postal code : | 9300 |
| Website : | https://www.michaelhill.co.nz/stores/michael-hill-queenstown |
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Michael O'Keefe on Google
★ ★ ★ ★ ★ For a company supposedly nz focussed.... Makes high profit in 2020 and decides to keep the wage subsidy..... Hmmm ..... Fail.... Many other jewellery stores to purchase from.....
Good bye....
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Laser Bryce on Google
★ ★ ★ ★ ★ The staff member Sian was extremely helpful!! She cared so much about helping me get the perfect ring.
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Ian Rutherford on Google
★ ★ ★ ★ ★ Poor service. Attempted to sell is something before sorting problem. All we needed was battery for one of their watches. 15 minutes to identify sale and then advised 14 days to get battery changed. Hopeless Michael Hill Queenstown.
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Cezsmile on Google
★ ★ ★ ★ ★ Terrible!!! My necklace broke again after they fix it and they asked for more money to repair it for the 2nd time.
Should I pay extra for an insurance to compensate their cheap quality? Hell no!
Don't buy from this store.
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SL. Kasuwa on Google
★ ★ ★ ★ ★ Hats of to Wendy for the excellent customer service. Will come again to fix my watches
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Luke O'brien on Google
★ ★ ★ ★ ★ Bought a ring in January of 2019 from the Queenstown store with what they would call a diamond policy which states for life! but this is really a show of poor quality jewellery as one of the diamonds fell from the ring after 1 year! Michael hill customer service refused to help! Told me to speak to the store manager which didn't even reply! VERY POOR QUALITY AND CUSTOMER SERVICE! DO NOT WASTE YOUR MONEY!!!
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Annie Y on Google
★ ★ ★ ★ ★ We were having a browse in the shop today when a store assistant asked whether my partner and I were looking for Christmas presents. Before giving us any time to respond, she then proceeded to say “we have some $15 earrings”. I’m not sure whether the staff had been instructed to verbally advertise their extremely cheap earrings, but we were quite put off looking in the store any further as the comment came across as being quite judgemental.
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kaylee Townsend on Google
★ ★ ★ ★ ★ Got my pearl necklace resized and it cost me $40, had to wait over a month and a half to get it fixed. They said it would take no more than 2 weeks to fix, When i was finally able to pick it up they charged me an extra $60 as they underestimated how difficult it would be to remove a few pearls. Which is absolutely ridiculous charging $100 to remove 5 pearls?? Absolutely disgusting how un-professional and rude the staff are!!
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