Pandora Queenstown - Pandora Queenstown 3 Beach Street
3.5/5
★
based on 8 reviews
Contact Pandora Queenstown
| Address : | Pandora Queenstown 3 Beach Street, Queenstown 9300, New Zealand |
| Phone : | 📞 +99 |
| Postal code : | 9300 |
| Website : | http://stores.pandora.net/en-nz/nz-ota/queenstown/pandora-jewellery-nz4a5ca1ec.html |
| Categories : | |
| Description : | Jewelry chain featuring a variety of necklaces, rings, customizable charm bracelets & more. |
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Ella Todd on Google
★ ★ ★ ★ ★ Rude older staff member. Went in there to buy a ring for my birthday and wasn’t allowed to use my birthday discount on it unless I bought a charm that I didn’t want. She refused and argued with me about using my discount which I didn’t get to use. Not going back here and have seen her be rude to other customers too.
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Jonilee Vankleef on Google
★ ★ ★ ★ ★ Older lady was very rude and wouldn’t serve me even though I had a mask exemption! would never shop there again
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Ju Dee on Google
★ ★ ★ ★ ★ Did NOT expect to find a Pandora on Queenstown, much less find that 90% of the Harry Potter collaboration charms were still available!! Had a lot of fun bouncing ideas off of Lydia, the sale assistant who helped me out with coming up with what I feel is an awesome Harry Potter bracelet. Thank you!!! Great service from the ladies here, but expect to wait if there are many people. The attention you get though, from start to finish is wonderful.
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Gino Alkotub on Google
★ ★ ★ ★ ★ Had a great experience at the store with Amy as the assistant. She was very friendly and went the extra mile for sure.
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Charles Trigg on Google
★ ★ ★ ★ ★ Had a really terrible experience here with my partner. We were greeted into the store by the older staff member CATHY. She said nothing and I literally had to stare at her for 2 minutes for her to come over to help us. And she responded “ oh you should have just told me to come over, I was waiting for you to ask for help “ in a rude condescending tone. It’s not a customers job to do customer service? Why should anyone get this treatment in store especially when people could be looking to spend a load of money. Whoever hired CATHY should take a long hard look into her customer service etiquette and question whether she is gonna make the store a better place. I’m 19 with no retail experience and I’m sure I could show customers more hospitality than her.
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z Lakisoe on Google
★ ★ ★ ★ ★ An older lady (we have her name) was very rude & unfair when serving my family. We could see that her tone and attitude changed once serving people of her colour. We were browsing the store and looking in cabinets and she interrupted us, placing stock from elsewhere in the store to show others on top of a cabinet only we were browsing. When we asked her for help, she rudely dismissed us and continued helping others even though we were clearly in that space/area first, waiting for assistance. Thankfully we were served by a nicer, younger lady who had witnessed what happened.
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Derickkk on Google
★ ★ ★ ★ ★ I went to this store with my boyfriend and asked respectfully to that grey hair lady that works there if would be possible for us to try different ring sizes. Unfortunately, she only let me try two different sizes and tried to guess my boyfriend`s size not letting him try anything in the store. I was aiming to buy a set of rings for our anniversary, but not there anymore. I felt like we were not respected as costumers and felt like she was serving us in a hurry because she thought we were not able to afford anything. Really unfortunate and disappointing. Hope this store find professionals that will keep up with the brand that Pandora is.
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Courtney McCorkindale on Google
★ ★ ★ ★ ★ Would NEVER purchase anything from this store ever again and will definitely recommend others to stay away!!! Extremely rude older staff member with no customer service ability. After since reading other reviews I’m surprised she’s still working there!
I rung my local store in Palmerston North after the experience and they were amazing and helped me over the phone.
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