Miha Restaurant at Grand Mercure Puka Park Resort - Miha Restaurant at Grand Mercure Puka Park Resort 42 Mount Avenue

I stayed at the resort of 1 week and had multiple meals at the restaurant. All of them were quite good and reasonably priced. The only minor complaint I have is that there aren't that many options on the menu. If I stayed there any longer I would have gotten tired of the variety.

Nice ambient environment to have dinner or lunch.

Excellent food served in a beautiful setting. I had them make me a special salad combining fresh greens and local fruit. It worked out great. A beautiful evening with torches alight on the deck. A short walk thru the forest from your room. Take the well maintained paths for a bit of night time mystery.

I was given a $100 meal voucher as a birthday gift to use at this restaurant. I pre-booked for 8pm and when we arrived we sat in the restaurant bar. All beautiful and elegant. We were then seated a little after 8 in front of open doors looking out to a lovely view and in normal circumstances that would have been great but it was windy and wet that night so I was pretty cold. However, the place was full and as it wasn't freezing so we just stayed where we were. We were asked if we wanted sparkling or still water and chose sparkling. 20 minutes later still no water. We alerted a waitress and she comes back with the water and our menus. I order the seafood laksa soup for starters and a main of lamb curry. We also order 3 sides..wok veges, duck-fried potatoes and chips and aioli. We also ordered 2 basic cocktails. Cocktails arrive and a little while later my soup arrives which is pretty tasteless and has chewy bland stuff in it which I assume is calamari and the only seafood I could find. I love pepper which I would never put on a laksa but I had to have something to give it a taste. Anyway I finish my soup..and we wait.The person with me hadn't had anything to eat since arrival and after another 1/2 hour of other people being served I waved down a waitress again. It was past 9pm by then..and we had arrived at 8. Other patrons had just about finished their meal and they had arrived after us. Seems there was a miscommunication in the kitchen and our meal hadn't been cooked. So we waited again and out it came. Now the 3 side orders were fine,no problem. My meal however was awful The rolled pappadom was slightly burnt on the bottom.The rice which was in a mound and the roti were ok. The curry was in a tall sort of saucepan. When I looked into the saucepan the curry had separated and there was about 1/4 of the pot full of oil with the curry underneath. I thought maybe this was deliberate so I stirred up the curry from the bottom but as soon as it rested it would split again. So I poured it out over the rice hoping it would blend. Nope, oil seeped into the corner of the plate. The curry itself tasted as if it had just been cooked with a store-bought curry powder. I was really hungry when they bought it out..so I ate just over half of it before I decided to leave it. I then asked if they could tell me if I'd used up the all of the gift voucher and it turned out we had $6 left. So I ordered the Tiramasu for dessert. By this time it was almost 9:45 and they closed at 10. I waited and waited and no pudding arrived. So I flagged down another waitress.and said we'd been waiting for ages and no dessert. Another waitress comes back and says oh sorry the Tiramasu has finished. What other dessert would you like? By this time I just wanted to get that $6 off the voucher and run like hell so I said "I'll have the carrot pudding. Honestly, there was so little another choice..I remember she offered a chocolate brownie or chocolate chip ice cream. So I chose the pudding which I didn't really enjoy. I just wanted to get out of that place as soon as. We ended up being the last ones out of the place and you could see the waitresses just wanted to go home too Now the only thing I can't remember.. was the timing of when the manager came over. It was after the dinner but pretty sure it was before I got the pudding. He was all apologetic and said he was sorry for spoiling my birthday. He said he took the blame and gave us a bottle of wine..made all the hoopla over giving me this exotic specially made for me cocktail, and only charged us up to the amount of the voucher. Everything else was free..which would have only amounted to half the pudding. This was an attempt at making amends and needs to be mentioned but all and all.. it was very disappointing ..and although we received an apology, a bottle of wine and a fancy cocktail basically the birthday treat was ruined. Unfortunately my phone was low on power so the only pics I took were at the end of the curry meal but you can still see the oil seeping into the corner.

Nice ambiance. Unfortunately got a different meal than ordered. I was offered to have the meal I ordered but as my partner had his and it had been a long wait I chose not to.

Going back to review this after our Valentine's Day weekend dinner here, and sadly the service really killed what would have been a nice dining experience; while these pictures of our plates look nice, there were issues throughout our meal. Asked waiter for tap water, but got bottled. Waiter also constantly walked away from our table without asking if we wanted anything else (we did). We asked what citrus fruit is in the gin and tonic, and they said lime but it was lemon. We asked where their oysters were from and they said "Umm ... local." Our plated mains were practically dropped on the table as they said, "Here's your steak" before turning on their heels and leaving. We asked for glass of red wine to go with the steak, but we never got it until we asked someone else. The aged steak ended up being very good, and the maple pork belly was even better, BUT there were two pork belly pieces and one wasn't cooked anywhere close to the other. One pulled apart so nicely, the other had to carve into. Whenever we may be in the area again, I'm sure we may have a second go here and see if it was just a really bad day on a special weekend, but for now, sadly have to give all of this a 3.

We had a fabulous dinner experience at Miha restaurant. The service was relaxed and friendly. The food was excellent, I had the best fillet steak I have had in a very long time. Definitely will be back.

I have just read my review from 2018 and the title was 'Very Good But Does Lack Some Consistency' and I would say that just about sums up this experience again. I know we have just come out of 2 years of lock downs and that hospitality venues are struggling to employ enough experienced staff and so this certainly does effect the overall quality of a place. We had a number of meals this trip and so I had the opportunity for the restaurant to try and put things right and they did. A couple of problems we had over the time involved the second cooked breakfast of our stay which was a repeat of day one, arrived with slices of chorizo all burned to a crisp on one side. It was burned black. But the person who plated it, instead of binning it and starting again, just turned the pieces over so the good side was up. Did they not realise that one fork full made me turn it over and to my horror every piece was laden with carcinogenic burnt chorizo. The chef happened to walk past at this time and it was a great opportunity to talk to him about this. He was very apologetic (he had not done nor seen this) and he really could not believe this left the kitchen looking like this. We had a quite a conversation about the continental breakfast which is still very plain and lacks anything special or nice. It has the feel of everything brought in and cans and bottles opened for fruit, juice etc. No effort at all which included the lack of decent coffee machine to make a coffee with when a espresso type machine coffee is included in the price. they just don't have a machine to do this apart from a long or short black. I thought this maybe an advance on their own barista coffee which despite the staff just finishing some training on the art, the coffee was not very good or consistent at all. No matter who you order one from, it should be all the same, tasty, hot and with some body. Unfortunately it wasn't. By the time we finished our holiday, the restaurant had introduced bircher muesli for breakfast, so they are listening and at least trying. Even the wait staff had a little spring in their step and an attitude adjustment towards the end which was very welcoming. Our first evening meal -although very tasty, one meal was just luke warm. I too fed this back to the chef which he took on board. That night we were back and this time with our friends. Thank goodness, they did not disappoint. The meal was hot and delicious and our friends were very satisfied with the choice and quality. We had one lunch there towards the end of our stay and this was delicious. Everything we had was tasty, fresh with a little different twist to each dish. So some mixed reviews over the week but overall the experience was very good. Still some teething problems but the general manager and head chef seems interested, energetic and welcoming of constructive feed back. I feel it can only get better with these types of people at the helm ready to make some positive changes. We will be back so will let you know how this goes. Fingers crossed.