Noel Leeming Napier - Napier South
4.1/5
★
based on 8 reviews
Contact Noel Leeming Napier
| Address : | Noel Leeming Napier 305 Hastings Street, Napier South, Napier 4110, New Zealand |
| Phone : | 📞 +888 |
| Postal code : | 4110 |
| Website : | https://www.noelleeming.co.nz/stores/store-details%3FStoreID%3D67%23utm_source%3Dorganic%26utm_medium%3Dgoogle-my-business%26utm_campaign%3Dstore-location |
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Blair Adams on Google
★ ★ ★ ★ ★ Dafydd and Connor were really helpful.
I'd been to Noel Leeming in Hastings to try and replace Bluetooth ear buds that I had received for Christmas because one wasn't charging. Rata at first refused to replace or refund without sending the ear buds away to see if I had broken them. After speaking to a manager she said there were none of that model in stocks and that was that.
I went into the Napier store and Dafydd and Connor replaced with a different model, no dramas, no hassle. Would recommend Napier store any day but not Hastings.
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Brad Billings on Google
★ ★ ★ ★ ★ Was served by Mike turner . My shopping experience with him was great. I go to Mike first to get great advice . I have a interlectial disability and I feel safe with Mike.
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Margaret Rossiter on Google
★ ★ ★ ★ ★ Great caring staff Carried Purchase to car in Basement Could shop there every day but live in Waipukurau so it's a bit to far for this 81 year old xxooxx
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Niwa Caird on Google
★ ★ ★ ★ ★ The website is rubbish at showing stock. Harvey Norman's is much better.
I ordered a washing machine online for collection from the Napier store. The website showed Noel Leeming had stock. After waiting five days without an update on my order's progress I called the 0800 number to find out more.
The telephone operator informed me Fisher&Paykel don't have stock for a month and I'd have to wait. I told them the website showed that NL had stock, which is why I bought from NL. The telephone operator then told me New Plymouth had stock but Napier doesn't have stock. I requested a transfer from New Plymouth to Napier, which should happen next week. So I'm waiting another week.
My issues is with the online service. A good website, for example Harvey Norman website, shows which stores have stock and informs the buyer of a cost to transferring product between stores. This gives the buyer an idea of when the product will be available to collect. The HN website is transparent. The NL website and online service is not.
I had to chase NL to get a progress report. I had to ask about stock in other stores. I had to ask for a transfer to be made. The stock transfer should have been automatic and the progress report should ve automatic. Communication is key. I will contact NL next week to find out if the stick transfer will happen.
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Tony W on Google
★ ★ ★ ★ ★ Picked up a 28in HDMI screen plus keyboard and mouse to get more screen real estate on an intel 4 core laptop. Comparing an All-in-one dual core 28in ($1900) to the screen and keyboard combo ($700) plus the fact the All-in-one had to be ordered in and the price differential made it a no brainer.
All in all, good staff interaction, quick and pleasant transaction and a happy purchase. (... and no need to configure a new desktop ...)
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Kerry Gleeson on Google
★ ★ ★ ★ ★ Went to Buy a house lot of appliances and the guy in the appliance section wasn't remotely intereseted more interested in his phone told us to go online to work out what we wanted
but the only thing i will be doing is going somewhere else. Have bought off NL before and will never darken their door again Harvey Norman always welcome us so back there again i guess
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Francine Jones on Google
★ ★ ★ ★ ★ Went here to buy my iPhone 12. Excellent service and knowledge from the young men who know all about them. Can’t say the same about Hastings Noel Leeming where I had originally gone to buy it, and walked out due to a sad lack of service. Will always go to Napier now.
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Dennis Draeger on Google
★ ★ ★ ★ ★ I'm not usually a fan of Noel Leeming, but Kadin (that's what the receipt says his name is) was very helpful. He gave me some great advice, and he was very insightful. He gave me some of the best customer service I've had here in Hawke's Bay which isn't saying much admittedly. The store seems to have a very good team at the moment.
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