Novotel Hamilton Tainui - Hamilton Central
4.3/5
★
based on 8 reviews
Contact Novotel Hamilton Tainui
| Address : | Novotel Hamilton Tainui 7 Alma Street, Hamilton Central, Hamilton 3204, New Zealand |
| Phone : | 📞 +788 |
| Postal code : | 3204 |
| Website : | https://all.accor.com/lien_externe.svlt%3Fgoto%3Dfiche_hotel%26code_hotel%3D2159%26merchantid%3Dseo-maps-NZ-2159%26sourceid%3Daw-cen%26utm_medium%3Dseo%2Bmaps%26utm_source%3Dgoogle%2BMaps%26utm_campaign%3Dseo%2Bmaps%26y_source%3D1_MTUzNTc5MjctNzE1LWxvY2F0aW9uLndlYnNpdGU%253D |
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Hotel
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| Description : | Bright rooms & suites in a stylish hotel featuring a restaurant, a lobby bar & a gym. |
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Bronnie on Google
★ ★ ★ ★ ★ I thought this motel had a high standard from the entrance to the rooms.Novatel stood out for me and I was quiet surprised with my room, it was cluttered with a table and oversized lamp that looked like a relic, top it off there were no parking I spend all night driving around hoping to get a parking by morning I parked outside the entry.
Dinner was perfect, the waitress that took our order came back a 2nd time to ask what we ordered then we waited 10 minutes for our top up drink ignored by the same waitress.
I will never go back there it was a bad experience.
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Dana Watkins on Google
★ ★ ★ ★ ★ Excellent service, friendly staff. Very comfortable and clean. Only 4 stars because of the lack of gluten free options on the menu. We were not able to dine here or use room service as there was nothing GF except a bowl of steamed vegetables, which I'm sure were delicious but I was looking for something a little more than a side order.
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Renee Mosen on Google
★ ★ ★ ★ ★ Room was nice clean and modern, female staff were very nice and helpful, but male was rude and completely unhelpful, reserved room for 2nd night and was told nothing was available at 4 am after being told on check in it was and to come down and pay in half an hour. Had to remake booking online again, never met such a rude person in all my life. I work for heritage hotels in Auckland, we would never treat guests this badly.
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NS Goho on Google
★ ★ ★ ★ ★ Very clean and well located in the heart of Hamilton Central. Lots of restaurants just within mins away if you prefer local food. We had family room, ample space for the children. Friendly staff, will come back again. Highly recommended.
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Jon Adams on Google
★ ★ ★ ★ ★ Nice tidy hotel in the centre of Hamilton.
Reception staff were friendly and the check-in and check-out process were nice and speedy.
Room was tidy and had a nice view of the river.
Couple of small downsides:
- The room had a bit of a chlorine smell to it when we first entered. It may have just been because of Hamilton water, but it may also have been cleaning supplies or something
- There's only about ten parks so you definitely aren't guaranteed a park and it's busy outside with cars trying to get in and out. They do mention this in the email and sky city parking is close and affordable
Overall a nice and reasonably priced hotel. Thanks team
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John Adler on Google
★ ★ ★ ★ ★ Meal was okay. Had breads to start with. Half the bread was stale.
Went on line before we arrived and looked forward to ordering what was on line . No totally different menu was presented.
Was advised by staff that this was a menu used nationally.
Selection on menu very limited to approx 5-6 selections for mains. Very poor for a supposedly up market hotel chain.
Come on guys how much does it take to get this sorted and look like an up market hotel chain.
Staff were very good ? in covering the shortfalls. Management needs to step up.
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Mary W. on Google
★ ★ ★ ★ ★ Best customer service and overall experience we have experienced to date: Hubby and I were discussing our travels and rating our experiences and Hamilton Novotel has been the best. We dined in the restaurant again too service Dom was the bomb… easy check in, easy check out - even tried room service, quick and fresh. Room was clean and comfortable. We would totally recommend
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Taua Haueia on Google
★ ★ ★ ★ ★ Great location, central to the shops and tourist sites. Travelled as a family of 4 - 2 adults, 2 children and room was suited to our stay. Clean, spacious and suffice entertainment to keep the kids happy. No cutlery or crockery aside from 4 glasses so would suggest taking these if necessary. Parking is limited however, everything was within walking distance due to location. Staff were accomodating and approachable especially with our requests regarding the children. For the price, well worth our money for 2 night stay! Will definitely be staying here when we return to Hamilton for future travels!
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