NZ Post Shop Newmarket Central - Epsom
3/5
β
based on 8 reviews
Contact NZ Post Shop Newmarket Central
| Address : | NZ Post Shop Newmarket Central 416 Broadway, Epsom, Auckland 1023, New Zealand |
| Phone : | π +8 |
| Postal code : | 1023 |
| Website : | https://www.nzpost.co.nz/tools/postshop-kiwibank-locator/location/58183-newmarket-central-corporate-postcentre |
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K Zhao on Google
β β β β β Very disappointing service! I paid for track and trace to send an item to a trademe buyer back in September 2018. The buyer never received it and contacted them and they dragged the process out until feb 2019 to tell me that they wonβt be compensating for the loss as itβs been too long! They took no responsibility for their mistakes. I also had to call and email numerous times and they kept telling me they will compensate me and got me to wait 5 months to say theyβre not going to do anything.
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CIA on Google
β β β β β Pretty terrible service, I had a package that was delivered to a business PO box by accident. Took me over a week to establish how I could get my package. An indian women with glasses i felt with was very ride and patronizing when all I was trying to do was locate a package that NZ post has mis delivered in the first place. Save yourself lots of time and go to a different post office
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Money Tree on Google
β β β β β I called several times on 0800 number to redirect my parcel. Yesterday they told me I need to wait until level 02, to collect it. But when I surch to day in the web says shop closed. It is ridiculous and frustrating. Pracel came from overseas courier with in 5 days. But in nz after week I could not collect this.
They refused to redirect to a count down as well. Worse customer service i ever seen.
i collected the parcel today. no drama. thank you. even it was late i am giving 5 stars...
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William Lin on Google
β β β β β I went to post some items and was struggling a bit trying to figure out if all of the items would fit into a $9.50 or if I needed another bag, meaning more costs. The bags also have a 3kg weight limit. The lady at the counter, Irene was very helpful and suggested that I use a Size 3 box instead, if I am sending within Auckland. I saved on money and got service with a smile ?
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Nik on Google
β β β β β Honestly the best office Iβve used in Auckland, I drive out of my way to use it over my local. You can park at the Westfield and walk to it, saves a lot of time. Staff have always been friendly and efficient to me. I canβt speak for anyone else but Iβve never had a problem.
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Jason Fernandez on Google
β β β β β Do not sign up for a Parcelpod service here unless you have no other option like I do.
I get an automatic notification advising there is a package to be collected from my Parcelpod. Upon arrival there isn't any package only a note advising to collect it from the Box Lobby which has extremely limited hours (6am to 9am). This has happened 4-5 times already and is a massive waste of time for me as it's an hour walk back and forth to get here.
Small packages which could have easily fit into a Parcelpod locker and were clearly addressed to my Parcelpod somehow ended up getting delivered to the Box Lobby, which had to be collected on a different day and warranted ANOTHER trip thanks to their ridiculous hours as per above.
On another occasion I got a notification to collect a package in my Parcelpod only to discover someone had urinated around the Parcelpod lockers, they had stopped operating it as a result and to collect it from the Box Lobby instead!! Why not tell me to collect it from the Box Lobby in the first instance instead of wasting my time AGAIN!!
Absolutely disgraceful service, these jokers are operating this place like it's the 80s. It's a shame NZ Post have stopped offering their automated Parcelpod lockers on Victoria Street.
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Eleven Yu on Google
β β β β β coming on 12pmοΌthey staff just told me she need lunch break closed until 1pmοΌ
for lunchοΌ
great serviceοΌ
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Nerperit Singh on Google
β β β β β One of the worst post shops out there. Service is just awful. Never again. It's my local but I rather travel all the way to Sylvia Park. There's always something wrong.. either the attitude or the hours like we are closing at 4pm rather than 5pm as advertised or our systems are down around 15 mins before closing. How convenient lol
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