NZ Post Shop Ponsonby - Ponsonby
2.3/5
★
based on 8 reviews
Contact NZ Post Shop Ponsonby
| Address : | NZ Post Shop Ponsonby 320 Ponsonby Road, Ponsonby, Auckland 1011, New Zealand |
| Phone : | 📞 +8 |
| Postal code : | 1011 |
| Website : | https://www.nzpost.co.nz/tools/postshop-kiwibank-locator/location/58226-ponsonby-corporate-postcentre-plus |
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Law Citizen on Google
★ ★ ★ ★ ★ It was NOT busy at all - nobody in the queue or waiting.
I asked a short young female staff for a quotation for a parcel to be sent to lower North Island. "You can find this on our website" I walked 20 minutes from work to get this answer. She should be fired!
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Rob Franklin on Google
★ ★ ★ ★ ★ Service is slack in here every time I go. Woman behind kiwibank desk asked if I needed help only to then serve another customer. Her response was that she was only asking “if I needed help”. Maybe I looked unable to stand in a queue on my own, I’m not sure. The confusion continued when our conversation was spoken in English and I just got a blank face response. Probably easier to just boot the parcels down the road next time.
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vyacheslav kislanskih on Google
★ ★ ★ ★ ★ So unwelcoming customer service. No greeting no gratitude towards customer. If you dont like yr job then quit. Particularly indian and islander women.
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K K on Google
★ ★ ★ ★ ★ No service at all. The staff was super unhelpful! Very disappointed
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Karla Stones-Havas on Google
★ ★ ★ ★ ★ Post Shop should give UP TO DATE info on opening hours during Covid lockdown. Currently this branch website shows it's open every day on workdays. It is not. I've just been there (Weds 9:45am Weds). A wasted trip. It would be appreciated if Post Shop gave a list of which branches are open during lockdown and when, just as the banks do.
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Viet Hoang Quoc on Google
★ ★ ★ ★ ★ We lost our passports due to their "attempted delivery" but it never happened and we stayed at home all day waiting for the parcel to be delivered. I rarely write a bad review but please NZ Post, there are people needing better service :)
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Cameron Anderson on Google
★ ★ ★ ★ ★ Not sure why such a low rating! The lady who served me today was exceptionally helpful - thank you!
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Rosanne Joy on Google
★ ★ ★ ★ ★ Doing pretty well considering the digital competition they now face. Fewer branches of course but the same helpful staff are still smiling!
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