Otumoetai Doctors - Otūmoetai
2.8/5
★
based on 8 reviews
Contact Otumoetai Doctors
| Address : | Otumoetai Doctors 506 Otumoetai Road, Otūmoetai, Tauranga 3110, New Zealand |
| Phone : | 📞 +77 |
| Postal code : | 3110 |
| Website : | http://www.ohcdoctor.co.nz/ |
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John Hetherington on Google
★ ★ ★ ★ ★ Wonderful and knowledgable Doctors, Nurses and Staff, pleasant comfortable premises, I have been with them since arriving in Tauranga some 17 years ago now.
These are professional caring people doing a difficult job in the community.
I highly recommend this practice to anyone as your local Google guide. The staff and nurses in Medlab and the adjoining Pharmacy could not be kinder or more helpful.
My best wishes to all for 2016/17
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JARED KEITH BLACKBURN on Google
★ ★ ★ ★ ★ Every vaccine my baby got from Otumoetai Doctors he had bad reactions. So we changed medial centers.
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Steve Walker on Google
★ ★ ★ ★ ★ Took my 94 yr old Mum to her appt on 14 Nov. We arrived about 5 mins early. Dr was on time, waiting room empty, receptionist friendly. Mum happy - job done. Recommend.
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Mihiorangi Waaka on Google
★ ★ ★ ★ ★ Went to the doctor to get dressing changed. Booked an appointment for it. The receptionist was good. The nurse was a horrible rude person. After waiting 20 mins for the appt she made me feel really bad about bothering her. I understand u r busy but no need to be rude about it. We all got our stuff.
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Iaeli Lamese on Google
★ ★ ★ ★ ★ Rung to book an appointment on behalf of my bf due to being sick to ring himself and book a appointment with his family doctor who currently works there but on leave. Asked if there is any doctor available today she said yes and wanted details but once I said, “im booking for someone else” (which I meant my bf), she told me to go accident centre and said bye and hung up fast. Very poor phone service like she doesn’t want any new patients coming in.
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Mikayla Stewart on Google
★ ★ ★ ★ ★ Unorganized and rude. Waited over half an hour for my sons appointment and reminded the receptionist to which she never bothered to come and let me know what was happening, I ended up having to leave as it was cutting into my sons nap time. Never apologized for the inconvenience, rang me half way home to see if I would turn around and come back, again no apology. Changing doctors.
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Kate Hartley on Google
★ ★ ★ ★ ★ Called and asked about registering at this clinic as my partner and I have just brought a home a few blocks away. The receptionist on the phone was extremely helpful and advised there should be no issue with registering and I would just need to come in and pick up a registration form.
When I came in to pick the form up I waited for close to 10minutes to be acknowledged at the counter (there were numerous employees wandering in and out of the reception area with no one coming to serve me), when I finally did get served the receptionist was extremely rude. I explained that I had been informed that I could register by someone from the clinic and she said No we aren't accepting new patients. I explained what I had been told the previous day and she again tried to say no they wouldn't accept me. After more back and forwards she reluctantly and rudely finally accepted that she needed to honour what I had been told and gave me a form.
It sounds like there has been a miscommunication between the receptionists about accepting new clients but regardless, there is no need for such a rude attitude. Looking at the other reviews this isn't an uncommon experience. I wont be registering there as I dont really fancy being met with such hostility when Im trying to get healthcare!
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Cain Bradley on Google
★ ★ ★ ★ ★ These people sound polite on the phone but terrible and u organised in person, I couldn't believe how long I had to wait to then simply be told that they aren't accepting any new patients, I said what's the next option very calmly as to where else is around that I can sign up to as I'm new to the area, and the terribly rude women replied, you'll have to Google it. Part of me laughed inside, she's that unhappy in this work environment that she has really given up on her job.. I walked out I'm glad I'm not a patient
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