Pascoes The Jewellers - Pascoes The Jewellers
3.2/5
★
based on 8 reviews
About Pascoes The Jewellers
Established in 1906 by James Pascoe, a fully qualified jeweller, Pascoes the Jewellers has gradually expanded from one store in Auckland to 40 stores nationwide. Continually looking at opportunities for expansion, the Australian owned Prouds jewellery chain was purchased in 1996. Now with over 230 stores, Prouds The Jewellers is recognised as one of the leading national jewellery brands in the Australian market. Pascoes the Jewellers stock the largest range of jewellery and watches in New Zealand and together with over a hundred years of jewellery experience and dedicated excellence to customer service, Pascoes the Jewellers continues to be the leading name in jewellery in New Zealand.
Contact Pascoes The Jewellers
| Address : | Lower Hutt 5011, New Zealand |
| Phone : | 📞 +9 |
| Postal code : | 5011 |
| Website : | http://www.pascoes.co.nz/ |
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Saphy Neal on Google
★ ★ ★ ★ ★ This company is not trustworthy and since they neglect the policy of warranty...I bought i super V 8 classic watch worth $400.00 which had mineral class and just a drop the class got cracked and was qouted $400.00 for replacement from they agents. I had a dispute over the damage since the watch had two year warranty and was refused for repairs. I than got my watch repaired by the sieko company in Auckland for only $65.00 and they told me they qoute was from the same company.some one is just making money and ripping customers off.
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G Singh on Google
★ ★ ★ ★ ★ I was told to remove my cap while I was in middle of finalizing a watch for my wife. Felt embarrassed. Rather should have told me as soon as I entered the store. Won't be back
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Kothiya Ravi on Google
★ ★ ★ ★ ★ Before buying anything from pascoes please check the competitors rate for the same product.
I bought Gshock from this guys paying them $290 while the same watch is available from their competitors in $160 with same warranty and guarantee.
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Dan Hickson on Google
★ ★ ★ ★ ★ My wife recently went in to purchase a gold chain as a 21st birthday gift, after commenting that the first one she was shown was too thin for what we were after the saleswoman explained that the thicker ones would be out of our price range, despite my wife not giving the saleswoman a price range....
I would recommend Michael Hill instead, they didn't judge us based on appearance and we were happy to spend a few thousand dollars there instead.
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Hope Phillips on Google
★ ★ ★ ★ ★ Amazing service today! Thankyou Natalie for organising my order quickly and packaging it up beautifully, the necklace is perfect!
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Binil Davis on Google
★ ★ ★ ★ ★ I wanted to buy a watch for Christmas 2021. The Indian woman who was the sales person spoke with us regarding the watch. I liked a Citizen watch which she told costs $199. However, I said that I will check other stores and come back. After few minutes, I returned to the same store and it was a different sales person as this Indian lady was at the back of stores. While I was about to make the payment this lady came behind us and made the other salesperson to go as she said we were her customers. I made the payment and got the warranty card and receipt. When I was about to leave, I saw that in the receipt it was written as Fossil watch. I felt somethint is wring and I notified it, she suddenly checked and found that they made a mistake in putting the wrong price. Actual selling price was $350. Then I told that I dont want this watch even though technically, I purchased the watch already. Suddenly this Indian woman called the other salesperson and spoke something. The other person came to apologize me to which I told it is not your mistake to apologize. Actually the wrong price was told to us by this Indian woman already. Later she made me to give all my contact details which i didn't understand why. Did not like the service specifically by this Indian woman. I actually helped them to save the $151 which they would have lost if I didn't mention it.
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Georgia Smiff on Google
★ ★ ★ ★ ★ My fiancé and I visited Queensgate to purchase wedding bands, we went to Pascoes first, Natalie who was looking after us was polite, kind and attentive, we told her that we were going to look around to see what other jewellery stores had on offer, she let us go graciously telling us to ask for Natalie if we came back. We looked in another store and the sales woman was annoying, overly pushy to the extent that she was getting me to try on the same ring multiple times, it was weird.
My Fiancé and i told her we were going to look in another store so she pushed further and quite desperately. We didn't bother going to the 3rd store, we went back to Pascoes where we weren't having jewellery shoved in our faces at an annoying rate.
Great customer service goes a long way, especially when its mixed in with kindness.
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Kyriakos George on Google
★ ★ ★ ★ ★ Super friendly and very helpful staff in there. The girl that served me was so helpful. I needed a watch and she help me pick it out and before I bought it she set up the time on it and set the date on it. So over all great service I highly recommend going in there for any thing you need.
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