Poolcare Ltd - Poolcare Ltd 54A Hewletts Road
4.2/5
★
based on 8 reviews
Poolcare | Best Value Chemicals In BOP - Poolcareltd.nz
| Best Value Chemicals In BOP
About Poolcare Ltd
Great staff who took the time to explain to us rookie spa owners all about keeping the water right. Free testing if you take a sample.
Michael Miller,Contact Poolcare Ltd
| Address : | Poolcare Ltd 54A Hewletts Road, Tauranga 3149, New Zealand |
| Phone : | 📞 +7787 |
| Postal code : | 3149 |
| Website : | http://www.poolcareltd.nz/ |
| Categories : |
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rod bailey on Google
★ ★ ★ ★ ★ Very knowledgable, helpful and friendly. No over-sell. Just the right products for your situation.
2nd visit not good. was quoted a price for a filter and when went to collect the cost was higher as they had forgotten to include the GST in the quoted price. when i questioned it i got a mumbled sorry. contacted them again to express disatisfaction and ask the legality of not honouring a quoted price. had no further response from them. Wont be back. Avoid.
Incorrect response from the owner. I did not ask for an estimate, I asked how much the filter would cost. I was told $42.65 as the sales person was looking at the item on-screen - that would be a very accurate estimate if that were in fact the case. Who asks for an estimate when they are buying something like a pool filter? Nonesense. The difference was around $7 which as per previous was the GST content you forgot to add when you told me the price. Really if you are going to respond to a review on a mistake you made just appologise.
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Seonie and Brad on Google
★ ★ ★ ★ ★ Always there.
Never moves.
Always helpful.
Everything you need.
Handy drop in location.
What more can you say.....
Oo, I think we even worked with them to get our spa pump overhauled.
Seemless!
So seemless I nearly forgot ??
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Peta Harris on Google
★ ★ ★ ★ ★ Explained my problem I had with the swimming pool and they knew exactly what I was talking about. Put the product into the pool and WOW pool is clear as.
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James Redwood on Google
★ ★ ★ ★ ★ Good technical service but GRUMPY. I was early but they had opened the doors. I was not in a hurry and made that clear when they explained they were still setting up. I had not had a water test before so when they asked me for my name I gave it, then asked "what will you be sending me?" This was ignored so I asked again, I think it is reasonable to want to avoid junk mail and spam. They didn't even say thanks when I bought $70 worth of chemicals on their recommendation. This seemed to be the shop owner as she wasn't wearing their staff uniform. Won't be going back.
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Colin Rhind on Google
★ ★ ★ ★ ★ Absolutely awesome team.. know thier stuff,, super helpful. ?
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Jacob Lowry on Google
★ ★ ★ ★ ★ Lack of communication and customer service. Wasted my time and are money hungry. Wouldn’t recommend them to anyone or ever go with them again.
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peter west on Google
★ ★ ★ ★ ★ As a boutique accommodation provider when the spa heater goes down it is a real issue. With a lock down in Auckland it meant there was no servicing, parts or new spa heater available. These guys went above and beyond to get us up and going again within a day with some kiwi can do innovation. So appreciate the effort by them. Thanks guys. Waihi Beach Paradise Resort
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Anna O'Connor on Google
★ ★ ★ ★ ★ Always willing to offer advice and really know their stuff.
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