Porirua Taxis Marketing - Elsdon
2.4/5
★
based on 8 reviews
Contact Porirua Taxis Marketing
| Address : | Porirua Taxis Marketing 11 Raiha Street, Elsdon, Porirua 5022, New Zealand |
| Phone : | 📞 +799 |
| Postal code : | 5022 |
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Marion Stewart on Google
★ ★ ★ ★ ★ This should be no stars as we received no service at all but will not allow me to post. Phoned at 3pm and ordered van for 9 passengers for 5pm. Booking was confirmed. At 4 50 the dispatcher phoned to say that neither of the vans would come and pick us up. ABSOLUTELY SHOCKING. We were unable to hire from another Company at that late stage. Would never recommend this Company to anyone. Consequently we had to have two members of our party as sober drivers and for a surprise birthday that had been organised for 10 months this was unacceptable.
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Steph Morgan on Google
★ ★ ★ ★ ★ I was surprised at how rude the Porirua taxis were when I called to book. It definitely didn't inspire me to ever use the service again, but I can say to save them that they were on time to the minute. A company that claims it has the best service around though should do some more customer service work, as getting hung up on wasn't a professional thing to do - I should have just called a different company.
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Karen Munro on Google
★ ★ ★ ★ ★ I have used this service frequently in the past with no problems at all but after requesting a taxi last night all that changed. I'd called from the train to book a taxi for my arrival at the station. There was no taxi there when l arrived and when I called was told it was 3.5 km away. A few minutes later, still no taxi, so I called again and this time was told that the taxi had been and gone 8 minutes ago, in spite of myself having never been contacted that my taxi had arrived! The operator could not tell me when another could come. A lone woman left stranded at an empty bus stop on a cold dark night at nearly 1am with no choice but to walk home for more than half an hour under dark tunnels and lonely streets. The service has gone from pretty reliable to absolutely appalling ? Will be looking to catch an Uber next time
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PRADEEP S on Google
★ ★ ★ ★ ★ We booked the mobility taxi around mid-November for my father in law to attend a family lunch on boxing day. No van turned up and when I inquired, I was told the van is in Paraparam and the fleet manager cancelled our booking! No one told us anything and a poor old man was stranded at his rest home unable to join his family for Xmas!
I contacted the Fleet Manager/General Manager Raj as I had his number from previous bookings and he had the nerve to tell me that he sent the van somewhere else because we use Miss Daisy taxis regularly! No apologies, no alternatives, no regret, nothing! No regard to my booking either! Pretty much like a dictator and saying "sue me if you want"! What an arrogant, heartless individual who would do such a thing for a poor old man! I will take this matter to every possible place. He will do this to someone else tomorrow and he just can't get away with actions like these!
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GG & JJ on Google
★ ★ ★ ★ ★ Terrible service..had a 4am flight to the UK booked. Pre covid. Taxi was nowhere to be seen. Cal head office they said their computer system booked the drivers break over top of the job and they had no other drivers...she couldnt dispatch them because they were on their break! Almost missed my flight!
Was trying to support local but won't use again.
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Brett Roberts on Google
★ ★ ★ ★ ★ The absolute worst service I’ve ever had, rung and booked a van. The van didn’t show up, I phoned and was told no van on the way but three cars. One car showed up at the wrong place to pick a third of our group up. Gave up in the end and ordered Ubers and the lady on the phone who I told to cancel the whole thing didn’t even care. Never use.
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Ryan Johns on Google
★ ★ ★ ★ ★ I would give a zero star review if I could, twice I have tried to book a van, twice they haven't shown up. This time I had to call to which I was told there were no vans but they'd do three cars at three fares, not the fare they quoted me. Made us late and having to drive to our own wedding function. Absolutely diabolical and will never use their service again.
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Roger Burra on Google
★ ★ ★ ★ ★ Lovely service. We were stranded by rail replacement services at Puerua Bay. The telephone operators patient and calm and looked after us well. One of their drivers agreed to travel outside their normal operating area, arrived quickly and looked after us well. Top class.
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