Spark Business Waitākere - Waitākere
3.3/5
★
based on 8 reviews
Contact Spark Business Waitākere
| Address : | Spark Business Waitākere Level 1/559 Rosebank Road, Waitākere, Auckland 1026, New Zealand |
| Phone : | 📞 +889 |
| Postal code : | 1026 |
| Website : | https://www.spark.co.nz/business/contactus/business-hubs/waitakere/ |
| Categories : |
|
L
|
Liza Dittmar on Google
★ ★ ★ ★ ★ Very unhappy with the service! The phones barely ever get answered, no one gets back to me on queries. Been more than 2 weeks and we are exactly where we started with Nothing resolved. It is ALWAYS a struggle working with Spark Waitakere
|
|
s
|
scott reid on Google
★ ★ ★ ★ ★ Horrible service. Told us we can upgrade our home internet service and still recieve free lightbox to only find out they have been charging us each month for it.
|
|
A
|
Andrew Ross on Google
★ ★ ★ ★ ★ Just had the worst service if ever had with Waitakere business hub. You should include a message on your phone service simply telling customers to piss off & save having to pay employees to do it.
|
|
M
|
Meth Testing New Zealand on Google
★ ★ ★ ★ ★ Spark have by far been the worst company we have ever dealt with. We signed up for a phone systems and after two months of chasing them for answers with still no clarification as to when it will be set up we are extremely disappointed in their customer services.
Would not recommend Spark to anyone.
|
|
N
|
Niramon Tippawong on Google
★ ★ ★ ★ ★ I went to the office and spoke to people who are taking care of my change of ownership application since I realised the application i emailed for a month not being received. And,Spark contact centre referred me to another person with giving me the wrong plan due to the fact that I want to keep the same number from the previous owner. I thought that my present would help solving the problem. However, I got overcharged bill. Trying to text and call many times but no response.
|
|
P
|
Post Office Public House on Google
★ ★ ★ ★ ★ WORST TELECOM Company ever, Seriously Please avoid this company. I have been with them for more then 2 years and so many issues. There customer service is appalling. I had all my business landline and mobiles on a single invoice with them to make my life easier but it was a disaster. There were so many mistakes on the bill, so many overcharges and mistakes. When I realized I have been charged for a Mobile number on my bill 24/09/2016 and was terminated on the 02/08/2017 after I called them. When asked for a refund they refused. After contacting the Head of Key Accounts Business Hub Waitakere, Spark Business they offered 50% refund saying "it is a customer's responsibility to check their statement each month and let us know of possible mistakes in good time" Because they owe me money, I did a part payment of the bill which ended up being even more messy and led to disconnection of my services with out any warnings or reminders. Now I have re-connection charges on my invoice. But worst of all is waste of so many hours dealing with this and them showing no care or not admitting the mistake by saying CUSTOMER'S RESPONSIBILITY TO CHECK THE MONTHLY BILL. PLEASE STAY AWAY FROM SPARK, MAKE YOUR LIFE EASY. SERIOUSLY YOU DON'T WANT THEM IN YOUR LIFE.
|
|
S
|
Steve Sherwood on Google
★ ★ ★ ★ ★ Positive experience; a Telco that does offer a true consultative experience for a wide range of business technology requirements.
I was really impressed by the staffs willingness and knowledge to produce a positive result for our business.
|
|
R
|
Ram Iyer on Google
★ ★ ★ ★ ★ Just had the worst service with this Waitakere business hub. They are time wasters and the representative also has the courage to tell you that they have 11+ years of service doing this and they take pride in putting this on an email. Perhaps this hub should add a tagline #worstserviceprovider and should include a message on their phone service simply telling customers we are here to waste your time.
They show no care nor admit their mistakes and they lack product knowledge and yet call them experts. The best advise to all is stay away from this hub as you waste so many hours dealing with them and they just don't care
|
Write some of your reviews for the company Spark Business Waitākere
Your reviews will be very helpful to other customers in finding and evaluating information
Nearby places in the field of Telecommunications service provider, Cell phone store, Cell phone accessory store, Internet service provider, Mobile network operator,
Nearby places Spark Business Waitākere
